Danish Speaking Support Specialist - Work In Sofia - Fully Paid Relocation

1 hour, 54 minutes ago
Full-time
Junior
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Respond to customer inquiries in Danish via phone, email, and chat promptly and effectively.
  • Assist customers with product information, troubleshooting, and issue resolution.
  • Maintain accurate and detailed records of customer interactions and solutions.
  • Collaborate with internal teams to escalate and resolve complex issues efficiently.
  • Stay updated on company products, policies, and procedures to provide accurate information.
  • Contribute to ongoing process improvements and team initiatives.

Requirements

  • Fluency in Danish, both spoken and written, is mandatory.
  • English proficiency is advantageous.
  • Prior experience in customer support or a related field is preferred.
  • Strong communication and interpersonal skills with a dedication to customer satisfaction.
  • Ability to manage multiple priorities and adapt to a dynamic work environment.
  • Familiarity with CRM systems and customer service technologies.
  • Positive, proactive attitude and a team-oriented mindset.
  • Willingness to relocate to Sofia with fully paid relocation assistance.

Benefits

  • Competitive monthly salary.
  • Fully paid relocation package.
  • Monthly performance bonus.
  • €1,500 signing bonus.
  • Fully paid training.
  • Health insurance.
  • And much more.

Interested in this position?

Apply directly on the company website

Apply Now

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