Danish Speaking Customer Support - Work Anywhere In Greece - Paid Relocation

1 hour, 39 minutes ago
Full-time
Junior
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Provide customer support to Danish-speaking clients through phone, email, and chat.
  • Answer questions about products, services, and company policies accurately and promptly.
  • Resolve customer complaints and issues to support high customer satisfaction.
  • Maintain detailed and accurate customer interaction records in the CRM system.
  • Collaborate with internal teams to improve customer service and the overall customer experience.
  • Stay current on product knowledge and industry trends to provide informed assistance.

Requirements

  • Fluency in Danish, both written and spoken, is essential.
  • English proficiency is a plus.
  • Previous experience in customer service or a related role is preferred.
  • Strong communication and interpersonal skills with a customer-focused mindset.
  • Excellent problem-solving skills and a proactive approach to customer inquiries.
  • Experience with customer service software and CRM systems is advantageous.
  • Ability to work independently while remaining a collaborative team member.
  • Willingness to relocate within Greece with support from a paid relocation package.

Benefits

  • Competitive monthly salary.
  • Relocation package.
  • Airport pick-up.
  • Fully paid training.
  • Health insurance.
  • Continuous support before and during your stay in Greece.

Interested in this position?

Apply directly on the company website

Apply Now

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