Danish Speaking Customer Support Specialist - Work In Sofia - Paid Relocation

1 hour, 54 minutes ago
Full-time
Junior
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Provide high-quality customer service to Danish-speaking clients via phone, email, and chat.
  • Respond promptly to customer inquiries, resolve issues, and provide accurate information.
  • Maintain detailed records of customer interactions and follow up as necessary.
  • Collaborate with internal teams to solve complex customer challenges.
  • Stay updated on products, services, and policies to provide effective support.
  • Participate in training sessions to strengthen customer service skills and product knowledge.

Requirements

  • Fluency in Danish, both spoken and written, is essential.
  • Proficiency in English is a plus.
  • Previous experience in customer support or a related field is preferred.
  • Excellent communication and problem-solving skills are required.
  • Strong interpersonal skills with a customer-oriented mindset are required.
  • Familiarity with CRM software and strong computer literacy are required.
  • Ability to work independently and collaboratively within a team is required.
  • Willingness to relocate to Sofia, Bulgaria is required, with a paid relocation package provided by the company.

Benefits

  • Competitive monthly salary.
  • Fully paid relocation package.
  • Monthly performance bonus.
  • 1,500 Euro signing bonus.
  • Fully paid training.
  • Health insurance.

Interested in this position?

Apply directly on the company website

Apply Now

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