Arabic Speaking Digital Trust and Safety Specialist - Work In Sofia

55 minutes ago
Full-time
Junior
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Monitor user-generated content and interactions to identify potential safety violations affecting Arabic-speaking users.
  • Investigate reported safety incidents thoroughly and apply appropriate measures to resolve issues.
  • Collaborate with cross-functional teams to develop and improve trust and safety policies.
  • Produce detailed reports on safety trends and incidents to support decision-making.
  • Stay current on trends and developments in digital safety within the Arabic-speaking online environment.
  • Communicate clearly with users to promote awareness and adherence to safety practices.
  • Enforce community guidelines adapted to Arabic-speaking users.

Requirements

  • Fluency in Arabic and English, both written and spoken.
  • Experience in digital trust and safety, content moderation, or a related digital safety role is preferred.
  • Strong analytical and problem-solving skills with a data-driven approach.
  • Excellent communication skills for handling sensitive user interactions with professionalism and empathy.
  • Strong attention to detail and a proactive attitude toward identifying and mitigating risks.
  • Familiarity with online safety tools, content management systems, and social media platforms.
  • Ability to work collaboratively in a dynamic team environment.

Benefits

  • Competitive salary.
  • Monthly performance bonus.
  • Fully paid relocation package.
  • Fully paid training.
  • Private gym access.
  • 1,500 euro signing bonus.

Interested in this position?

Apply directly on the company website

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