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Senior Manager, Wealth Management Enablement

2 weeks, 6 days ago
United States
Full-time
Senior
Training Manager
Operations
CRM Generative AI
Apply Now
Mercer Advisors

Mercer Advisors

Mercer Advisors provides comprehensive wealth management services, including financial planning, investment management, and family office solutions, aimed at simplifying and enhancing the financial lives of its clients through a holistic and customized...

Capital Markets
251-1K
Founded 1985
View All Jobs 21

Description

  • Design, build, and maintain a learning curriculum for Wealth Management advisors and client service staff, including training materials, online resources, playbooks, and AI prompt guides.
  • Translate platform enhancements, new products, and technology changes into clear, role-specific learning experiences that drive adoption.
  • Build and curate an AI content library covering generative AI tools, workflow automation, and practical advisor use cases.
  • Own Wealth Management-facing training communications, MercerNet content, and webinar programs, and iterate curriculum based on adoption and proficiency metrics.
  • Design and deliver onboarding and ongoing learning for new hires, acquisition employees, and employees new to the firm using live, virtual, and self-paced formats.
  • Develop and deliver AI literacy and tool adoption training with responsible-use guidelines, compliance guardrails, and role-specific use cases.
  • Serve as a subject matter expert and de facto product owner for assigned content areas while staying current on relevant developments.
  • Advocate for Wealth Management teams by identifying friction points, gaps, and opportunities and presenting structured recommendations to leadership and cross-functional partners.
  • Partner with Technology, Product, and Compliance to evaluate, pilot, and govern technology solutions before rollout.
  • Lead business process improvement and M&A integration support, including training acquired teams and tracking adoption checkpoints.

Requirements

  • Bachelor’s degree in education, business, or a related field; MBA, financial licenses, or relevant certifications are a plus.
  • Proven experience in training, learning and development, and change management.
  • Wealth management or financial services experience is a plus.
  • Demonstrated AI fluency with hands-on experience using generative AI platforms.
  • Working knowledge of prompt engineering and the ability to create practical AI usage guidelines and compliance guardrails.
  • Strong project management and organizational skills with an analytical, data-driven mindset.
  • Excellent written and verbal communication skills, including confidence presenting to large groups and senior stakeholders.
  • Ability to thrive in a fast-paced, collaborative, cross-functional environment and manage multiple priorities simultaneously.
  • Availability during standard business hours Monday through Friday, 8AM to 5PM, with occasional early or late hours as needed.
  • Ability to work in a professional office environment or dedicated home office workspace free of interruptions; basic technology needs will be provided.

Benefits

  • Base salary range of $120,000 to $145,000 USD.
  • Eligible to earn incentive compensation through Mercer Advisors’ incentive compensation programs.
  • Company-paid basic life and AD&D insurance.
  • Company-paid short-term and long-term disability insurance.
  • Medical, dental, and vision coverage, including three Cigna medical plans and Kaiser plans in California.
  • Health Savings Account with company contributions for employees enrolled in an HDHP plan.
  • 14 company-paid holidays, including a full week off at Thanksgiving.
  • Generous paid time off for vacation and sick days.
  • Paid parental leave of 8 weeks, plus family medical leave and adoption assistance.
  • 401(k) retirement plan with Traditional and Roth options, employer match, and after-tax contribution option.
  • Employee Assistance Plan and company-paid concierge services.
  • Pet insurance and personalized financial planning and guidance at preferred employee pricing.

Interested in this position?

Apply directly on the company website

Apply Now

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