DevOps Support Engineer

20 hours, 30 minutes ago
Full-time
Entry Level
DevOps and Infrastructure
MediaRadar

MediaRadar

MediaRadar: Revolutionizing ad sales with comprehensive advertising intelligence for media buyers and sellers.

Media
51-250
Founded 2006
$7M raised

Description

  • Execute standard access requests across Azure Entra ID, AWS IAM, and GitHub.
  • Manage repository access and maintain centralized Entra groups for project-based assignments.
  • Triage and resolve infrastructure and support tickets within defined SLAs.
  • Provision and manage cloud resources such as storage accounts, Key Vaults, and virtual machines using Terraform templates.
  • Perform OS-level maintenance, including storage cleanup, file permissioning, and basic server troubleshooting.
  • Support cost optimization through proper resource tagging and cloud instance right-sizing.
  • Manage namespace-level access and resource allocations within Kubernetes.
  • Support developers with pod investigation and deployment verification via Argo CD.
  • Facilitate onboarding of new projects into the Kubernetes ecosystem.
  • Use AI coding agents and prompt engineering to automate scripts, validate Terraform plans, and troubleshoot infrastructure issues.

Requirements

  • Built foundational knowledge of AWS or Azure, including compute, storage, and networking.
  • Understands Kubernetes fundamentals, including namespaces, pods, and deployments.
  • Proficiency using LLMs and applying prompt engineering techniques.
  • Ability to triage technical issues and follow standard operating playbooks.
  • 0–2 years of experience in a technical support, IT, or junior cloud role.
  • Experience with AI coding agents such as Claude (preferred).
  • Familiarity with Model Context Protocol (MCP) servers for policy checks and compliance verification (preferred).

Interested in this position?

Apply directly on the company website

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