Program Director

2 months, 1 week ago
Full-time
Lead
Project and Program Management
Media.Monks

Media.Monks

Media.Monks is a disruptive global powerhouse connecting content, data, and digital media services to lead brands into a new digital era.

Media
5K-10K
Founded 2001

Description

  • Build and own senior-level client relationships and serve as the primary executive point of contact.
  • Establish credibility quickly through clear thinking, consistent follow-through, and sound decision-making.
  • Define and drive the program vision, strategy, and roadmap to align workstreams around client and business outcomes.
  • Own program-level decisions, including difficult calls, without unnecessary escalation.
  • Monitor execution closely to identify risks, blockers, and delivery issues before they reach the client.
  • Lead a large cross-functional team of 40 to 50 people across multiple disciplines and seniority levels.
  • Drive alignment across engineering, product, design, and delivery teams with clear ownership and shared success criteria.
  • Continuously assess and improve program structures, team configurations, and delivery practices.
  • Manage the account’s financial health, including revenue recognition, margin performance, and forecast accuracy.
  • Partner with the Client Partner on growth, renewals, and commercial discussions as needed.

Requirements

  • 10+ years of experience leading large-scale technology services programs in a consulting or agency environment.
  • Proven track record managing programs of $5M or more annually with accountability for budget, margin, and revenue recognition.
  • Experience leading teams of 30 or more people across multiple disciplines and seniority levels.
  • Strong commercial instincts with the ability to identify risk, protect margin, and support growth and renewal conversations.
  • Demonstrated ability to build and maintain senior client relationships in complex, high-stakes environments.
  • Proven ability to assess team performance and make resourcing decisions that balance delivery quality with financial sustainability.
  • Experience establishing clear program direction and aligning a diverse, distributed stakeholder group.
  • Strong communication skills with the ability to deliver concise, credible executive-level updates.
  • Experience working within Agile delivery frameworks with globally distributed teams.
  • Remote position based in the USA; occasional travel may be required.

Benefits

  • Salary range of $100,000 to $120,000 USD.
  • Excellent full-coverage medical, dental, and vision insurance.
  • Generous PTO plus 15 company-wide holidays.
  • 401(k) with company contribution.
  • Paid parental leave.
  • Work-life balance with an emphasis on personal well-being.
  • Career growth and entrepreneurial opportunities within the Monks network.
  • Globally diverse and inclusive culture with employee resource groups.

Interested in this position?

Apply directly on the company website

Apply Now

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