User Researcher, Consumer (Part-Time Contract)

1 day, 6 hours ago
Contract
Senior
Design and User Experience
Maven Clinic

Maven Clinic

Maven Clinic provides a digital clinic that supports women and families through various paths to parenthood, including pregnancy, fertility, and infant care, while also helping organizations enhance employee retention and health outcomes.

Health Care Providers & Services
251-1K
Founded 2014
$293M raised

Description

  • Partner with product and design to identify the right research questions and define study scope.
  • Own the full research lifecycle, including planning, participant recruiting, moderation, analysis, and synthesis.
  • Design and run both qualitative and quantitative studies, including interviews, usability sessions, and surveys.
  • Select the appropriate research method based on the question being asked.
  • Share findings through clear readouts and digestible takeaways for different audiences.
  • Help shape the team’s research tooling and processes as the function grows.
  • Operate independently with minimal oversight to deliver research that the team can use.
  • Support fast-paced product cycles with timely insights.

Requirements

  • 5+ years of user research experience, including consumer products.
  • Experience designing and fielding surveys with sound methodology.
  • Strong interviewing and moderation skills.
  • Experience using AI-augmented research methods and tools.
  • Track record of running research end to end with minimal oversight, ideally as a contractor, consultant, or solo researcher.
  • Strong synthesis and communication skills that turn data into decision-ready insights.
  • Comfort working in a fast-moving environment with weekly ship cycles.
  • Experience in healthcare, tele-health, or another trust-sensitive consumer space is a plus.
  • Experience researching subscription products or conversion funnels is a plus.
  • Experience standing up research practices or tooling at an early-stage team is a plus.
  • Active US work authorization is required.
  • Must be located in an approved US state for this remote role.

Benefits

  • Hourly rate of $90-$120 per hour.
  • Fully remote work anywhere in the US, subject to approved state eligibility.
  • Flexible and inclusive work environment.
  • Employer-covered health, dental, and insurance plan options for eligible employees.
  • Access to Maven’s full platform, including mental health, reproductive health, family planning, and pediatrics care.
  • Whole-self care through wellness partnerships.
  • 16 weeks of 100% paid parental leave plus a new parent stipend for eligible employees.
  • Annual professional development stipend and access to a personal career coach.
  • 401(k) matching with immediate vesting for US-based employees.

Interested in this position?

Apply directly on the company website

Apply Now

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