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Salesofce CRM Transformation Lead

2 months ago
Poland
Contract
Lead
Program Manager
Project and Program Management
CRM Salesforce
Apply Now
Margo Bank

Margo Bank

Unlock excellence with MARGO Consulting: where ambition, expertise, and innovation drive the most complex tech challenges.

Professional Services
$8M raised
View All Jobs 18

Description

  • Lead the CRM transformation program in close coordination with the CRM Business Owner.
  • Assess the current Salesforce setup, including processes, usage patterns, and development landscape.
  • Identify friction points, bottlenecks, and gaps that limit margin improvement or sales effectiveness.
  • Define and drive a transformation roadmap aligned with business objectives.
  • Coordinate and structure the work of approximately 40 CRM maintenance and development contributors.
  • Ensure governance, prioritization, and alignment between business and technical teams.
  • Integrate AI capabilities where relevant, including Salesforce Agentforce within data protection constraints.
  • Monitor progress, risks, and outcomes to ensure measurable business impact.
  • Apply enterprise architecture thinking to align business processes and system design.
  • Work in a complex, multi-stakeholder environment with cross-functional teams.

Requirements

  • 8+ years of professional experience in CRM, enterprise systems, or large-scale digital transformation environments.
  • Strong experience with Salesforce architecture and platform capabilities.
  • Proven experience leading large-scale CRM transformation or enterprise system transformation programs.
  • Enterprise architecture mindset with the ability to align business processes and system design.
  • Proven program management expertise in complex, multi-stakeholder environments.
  • Experience coordinating large cross-functional teams.
  • Understanding of AI integration in enterprise systems within data protection constraints.
  • Experience with Salesforce Agentforce is relevant or preferred.
  • Ability to work in a remote B2B or permanent contract setup in Warsaw, Poland.

Benefits

  • B2B cooperation or permanent contract options.
  • Remote working model.
  • Medical care and sports card.
  • Co-financing for trainings, certification exams, and post-graduate studies.
  • Opportunity to work on ambitious projects in an international consulting company.
  • Individual development opportunities, including changing projects or roles.
  • Additional remuneration for outside-project activities.
  • Excellent working atmosphere and integration events.

Interested in this position?

Apply directly on the company website

Apply Now

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