Principal, Product Management Operations (FIN, SWE, NOR)

1 day, 9 hours ago
Full-time
Lead
Product Management
M-Files

M-Files

M-Files is a global leader in information management, providing an innovative metadata-driven document management platform that improves productivity, efficiency, and compliance for businesses worldwide.

Professional Services
251-1K
Founded 2002
$162M raised

Description

  • Design and maintain the end-to-end AI-first product management lifecycle from discovery through delivery and iteration.
  • Own the tooling stack, prompt libraries, agent configurations, and workflow automation used by the product management team.
  • Define how AI is applied at each phase of the product development lifecycle and how quality is verified.
  • Keep the product development lifecycle current as M-Files’ agent portfolio evolves.
  • Build and operate scalable discovery pipelines for customer signals, interview synthesis, competitive monitoring, and insight routing.
  • Define how AI tools are used in user research, persona modeling, and hypothesis generation.
  • Establish quality standards for AI-assisted discovery outputs and distinguish real customer insight from AI-generated noise.
  • Define AI-first product management competency standards and build learning infrastructure to close capability gaps.
  • Run onboarding for new product managers on AI tooling and PDLC standards and maintain usable documentation.
  • Instrument product management operations, track operational metrics, and report findings to the VP of Product Management.
  • Connect product management process performance to business outcomes such as ARR, feature adoption, and NRR impact.

Requirements

  • 5+ years in product management in B2B SaaS, with direct experience in enterprise or regulated-industry products.
  • Demonstrated hands-on use of AI tools in product management workflows with operational integration into daily work.
  • Track record of designing and operating processes rather than only following them.
  • Ability to work in a PE-backed environment with a focus on speed, measurability, and ARR impact.
  • Strong written communication skills with the ability to produce clear specifications, frameworks, and documentation.
  • Experience with enterprise content management, information governance, or AI knowledge management products is a strong advantage.
  • Familiarity with AI agent concepts, MCP integrations, or LLM-grounded product architectures is a strong advantage.
  • Background in organizational design, process improvement, or lean product operations is a strong advantage.
  • Exposure to FedRAMP, compliance, or regulated-industry product contexts is a strong advantage.
  • Must already be located in Finland, Sweden, or Norway and have a valid work permit for the country of employment.

Benefits

  • Competitive compensation and benefits package.
  • Flexible work/life balance.
  • Opportunity to contribute to global company growth and success.
  • International team of top performers.
  • Inclusive and dynamic culture with both virtual and in-person collaboration.
  • Remote work within Europe in Finland, Sweden, or Norway.
  • No relocation support, so local-based candidates can avoid relocation disruption.

Interested in this position?

Apply directly on the company website

Apply Now

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