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Affiliate EAP Counsellor (Fluent in Hyderabadi Hindi / Deccani)

1 week, 4 days ago
India
Freelance
Junior
Customer Support
Customer and Technical Support
Apply Now
Lyra Health

Lyra Health

Lyra Health is a global leader in mental health benefits, connecting companies and employees to world-class therapists and coaches. Their innovative platform offers fast, reliable access to evidence-based care for organizational well-being.

Health Care Providers & Services
1K-5K
Founded 2015
$627M raised
View All Jobs 39

Description

  • Deliver high-quality counselling across in-person, virtual, and telephonic modalities.
  • Use evidence-based, solution-focused interventions tailored to workplace wellness and employee care timelines.
  • Complete all case notes within Lyra’s required 24-hour documentation window.
  • Maintain clinical notes that meet global quality standards and audit protocols.
  • Verify all client interactions through Lyra’s official notice system before initiating treatment.
  • Identify high-risk cases, crises, and clinical red flags, and follow emergency handling SLAs.
  • Adhere to Lyra’s direct-transaction policy and avoid any direct billing or payment with employees.
  • Maintain professional boundaries and comply with Lyra’s non-solicitation policy.
  • Collaborate with internal operations and clinical oversight teams to support care outcomes.
  • Uphold confidentiality, record-keeping standards, and SLA-based task ownership.

Requirements

  • Master’s degree or higher in Counseling Psychology, Clinical Psychology, MPhil, or PhD.
  • Valid professional license or registration to practice counseling in India.
  • Minimum 2 years of post-qualification clinical experience after completing a Master’s degree.
  • Prior EAP service provider experience is highly preferred.
  • Strong understanding of short-term, solution-focused therapeutic models.
  • Experience in EAP services and workplace wellness.
  • Experience supporting stress management and occupational burnout.
  • Experience with relationship and interpersonal issues, grief and bereavement counselling, or family/play therapy preferred.
  • Preferred to have a dedicated physical office or clinic space in the city of application.
  • Exceptional verbal and written communication skills with strong therapeutic alliance-building ability.

Benefits

  • Flexible, multi-modal engagement based on case allocation.
  • Opportunity to work as an affiliate / network partner.
  • Ability to provide both virtual/telephonic sessions and in-person counseling.
  • Centralized fee handling with no direct transaction burden with employees.
  • Work within a structured clinical framework and supported global standard of care.

Interested in this position?

Apply directly on the company website

Apply Now

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