RemoteLeaf Logo
Log in Sign up

Billing Manager

3 weeks, 3 days ago
United States
Full-time
Mid Level
Accountant
Operations
Agile Notion Salesforce SEO
Apply Now
Luxury Presence

Luxury Presence

Luxury Presence is a premier provider of real estate websites and digital marketing services tailored for high-grossing agents, teams, and brokers. They combine tech talent with real estate expertise to set a new standard for elite luxury real estate w...

Real Estate
251-1K
Founded 2015
$5M raised
View All Jobs 13

Description

  • Manage and develop the customer billing support and billing QA teams.
  • Set expectations, coach performance, and drive accountability across the billing function.
  • Build scalable billing processes, documentation, and playbooks.
  • Own the end-to-end order-to-cash billing process.
  • Serve as the primary point of contact for the billing platform partner.
  • Investigate billing discrepancies and work with billing QA to identify root causes and improve accuracy.
  • Partner with internal teams and the billing vendor to resolve billing issues and implement fixes.
  • Lead resolution of client escalations, payment disputes, credits, and refunds.
  • Own collections efforts, including overdue invoices, deactivations, and bad debt tracking.
  • Build reporting on billing performance, collections, and client health, and share insights with stakeholders.

Requirements

  • 3-5 years of experience in billing, accounts receivable, collections, or a related function, preferably in a SaaS or subscription business.
  • Experience managing teams and driving accountability against service levels and performance expectations.
  • Experience with an AI-native billing platform preferred but not required.
  • Strong attention to detail and follow-through.
  • Ability to work independently with a hands-on, roll-up-your-sleeves approach.
  • Strong critical thinking, judgment, and problem-solving skills.
  • Ability to adapt quickly as priorities and business needs change.
  • Comfort working across billing systems, spreadsheets, and reporting tools.
  • Strong written and verbal communication skills.
  • Experience with Salesforce, Tabs, Rillet, PandaDoc, Stripe, Notion, and Slack preferred but not required.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Ennoble Care

Virtual Supervising Physician (Telehealth) - Remote

Ennoble Care 51-250 Health Care Providers & Services

Ennoble Care is seeking a Virtual Supervising Physician to provide annual oversight, telehealth care, and supervision for a panel of homebound Medicare patients across its multi-state home-based care program.

United States Full-time Lead Operations Manager
$240k-$270k
20 hours, 3 minutes ago
Amwell

Supervisor, Clinical Services

Amwell 1K-5K Diversified Telecommunication Services

Amwell is hiring a Clinical Supervisor for SilverCloud Health to oversee clinical governance and day-to-day support for digital mental health services on a 6-month, part-time contract.

Ireland Contract Mid Level Operations Manager
$0k-$0k
20 hours, 17 minutes ago
Empower Brands

Field Marketing Manager

Empower Brands 51-250 Professional Services

Empower Brands is hiring a Field Marketing Manager to advise franchise owners on local marketing performance and business growth across a portfolio of brands.

United States Full-time Senior Marketing Manager Operations Manager
$90k-$105k
Digital Marketing Google Ads SEO
20 hours, 17 minutes ago
Ocrolus

Mortgage Underwriting Manager

Ocrolus 251-1K Banks

Ocrolus is seeking an experienced mortgage underwriting leader to build and lead a quality assurance team that validates AI-powered underwriting decisions and helps improve product accuracy for lenders.

India Lead Operations Manager
Machine Learning
20 hours, 17 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers