Part Time Floor Leader - Baybrook

49 minutes ago
Part-time
Junior
Sales and Business Development
LUSH

LUSH

Lush, founded in 1995 in Poole, Dorset, is a pioneering beauty company known for innovative products like bath bombs, shower jellies, and solid shampoo bars. With a focus on fresh, organic ingredients and a strong stance against animal testing and exce...

Personal Products
1K-5K
Founded 1995

Description

  • Lead and inspire sales associates on the shop floor to achieve sales goals and deliver strong customer service.
  • Use sales dashboards and results to coach the team, adjust floor execution, and improve performance.
  • Provide product demonstrations and lead a world-class customer experience.
  • Educate customers on Lush brand values and support community engagement and traffic-driving events.
  • Train and coach Sales Ambassadors and peers on sales techniques and product knowledge.
  • Support team development by seeking feedback, resources, and opportunities to improve performance.
  • Promote diversity, equity, inclusion, and belonging through teamwork, collaboration, and open communication.
  • Handle cash transactions, reconcile drawers, prepare deposits, and secure the store during opening and closing.
  • Monitor attendance, breaks, daily communications, and task lists to keep the team organized and prepared.
  • Maintain visual merchandising, inventory standards, and compliance with company policies, health, and safety procedures.

Requirements

  • Minimum 1 year of experience in customer service and sales.
  • Minimum 1 year of experience with cash handling and opening/closing procedures.
  • Minimum 1 year of supervisory experience involving coaching, feedback, and training.
  • Minimum 1 year of experience solving customer service issues in day-to-day operations.
  • Minimum 1 year of experience in a fast-paced team environment.
  • Knowledge and passion for skincare, natural beauty, and ethical business.
  • Flexible schedule availability, including evenings, weekends, and holidays.
  • Experience with consultation-based customer service models (preferred).
  • Experience analyzing sales metrics (preferred).
  • Experience working in skincare or cosmetics (preferred).
  • Experience in cross-cultural collaboration and DEIB or social justice training (preferred).
  • Fluency in Spanish, French, or other languages (preferred).

Benefits

  • Part-time schedule of 20–29 hours per week.
  • Hourly pay of $16.50 USD.

Interested in this position?

Apply directly on the company website

Apply Now

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