Luna Physical Therapy

Luna Physical Therapy is the premier in-home physical therapy platform, providing personalized care covered by insurance. With a focus on geriatrics, orthopedics, and sports medicine, Luna revolutionizes outpatient therapy by offering convenient and sa...

Health Care Providers & Services

Health Care

251-1K (1000)

Founded 2018

5 open positions

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Therapist Credentialing Associate II

1 hour, 8 minutes ago

Anywhere

Full-time

Junior

Operations Specialist

Customer and Technical Support

CRM HubSpot

Apply Now

Luna Physical Therapy

Health Care Providers & Services

251-1K

Founded 2018

View All Jobs 5

Description

Independently manage end-to-end credentialing tasks for assigned therapists, including document review, primary source verification, and application readiness.
Ensure credentialing files meet internal policy standards and external payer, partner, and regulatory requirements.
Maintain accurate and timely updates in HubSpot and related credentialing systems, including CAQH and CMS-related workflows.
Communicate directly with therapists to request missing information, clarify discrepancies, and provide status updates in a professional and supportive manner.
Identify inconsistencies, errors, or gaps in credentialing documentation and proactively resolve or escalate them.
Collaborate with Enrollment, QA, Therapist Success, and other cross-functional partners to support timely onboarding and issue resolution.
Participate in cross-functional or department-level projects by providing input, updates, and incorporating feedback throughout the project lifecycle.
Adapt to changes in tools, workflows, policies, and regulatory requirements while maintaining productivity and accuracy.
Contribute to audits, quality reviews, and process improvements by applying feedback and adjusting workflows as needed.
Support onboarding or knowledge sharing for Credentialing Associate I team members through informal guidance and collaboration.

Requirements

1 to 3 years of experience in healthcare credentialing, provider enrollment, or a closely related operational role.
Demonstrated proficiency with credentialing systems and tools, including CRM platforms, CAQH, and CMS-related processes.
Strong attention to detail with a consistent record of producing accurate, compliant work.
Effective written and verbal communication skills, including the ability to explain complex requirements clearly to therapists and internal partners.
Proven ability to manage multiple credentialing files simultaneously while meeting deadlines.
Ability to identify problems, assess root causes, and propose or execute solutions within defined processes.
Comfort working in a fast-paced, evolving environment with changing priorities.

Benefits

$20 to $21 per hour, based on location and experience.
Remote work arrangement.
Full-time employment.

Interested in this position?

Apply directly on the company website

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