RemoteLeaf Logo
Log in Sign up

Patient Onboarding Associate- Call Center (part time hours)

1 month, 3 weeks ago
United States
Part-time
Entry Level
Customer Support
Customer and Technical Support
Apply Now
Luna Physical Therapy

Luna Physical Therapy

Luna Physical Therapy is the premier in-home physical therapy platform, providing personalized care covered by insurance. With a focus on geriatrics, orthopedics, and sports medicine, Luna revolutionizes outpatient therapy by offering convenient and sa...

Health Care Providers & Services
251-1K
Founded 2018
View All Jobs

Description

  • Manage registration, scheduling, and rescheduling for new and existing patients.
  • Answer incoming calls and serve as the first point of contact for patients.
  • Obtain, verify, and communicate patient information including identification, history, insurance details, missed appointment policy, therapist arrival instructions, and intake forms.
  • Receive, screen, and coordinate telephone calls from healthcare providers.
  • Proactively make outbound calls to patient leads.
  • Send emails to patient leads.
  • Maintain accurate records and documentation for patient interactions and onboarding.
  • Provide high-quality customer service in a fast-paced call center environment.

Requirements

  • 1 year of office admin experience required.
  • 1 year of call center, contact center, or other high-call-volume experience preferred.
  • Strong customer service and interpersonal communication skills.
  • Proficiency with Google Suite.
  • High attention to detail.
  • Ability to multitask in a fast-paced work environment.
  • High school diploma or equivalent.
  • Must be authorized to work in the U.S. without restriction.
  • Reliable high-speed internet required for remote work, plus a backup internet option to ensure uninterrupted connectivity.
  • Must reside in one of the eligible U.S. states and, for fully remote eligibility, outside a 50-mile radius of Luna's Nashville office.

Benefits

  • Part-time hours with a consistent, fixed weekly schedule.
  • Variety of part-time shift options.
  • Remote work.
  • Supportive, collaborative, and fun work environment.
  • Growth opportunities.
  • Competitive hourly pay of $16 per hour.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Mercier Consultancy

Portuguese Speaking Customer Representative For Dyson - Relocation To Greece

Mercier Consultancy Professional Services

Dyson is hiring a Portuguese-speaking Customer Representative to support Portuguese-speaking customers in Greece and deliver high-quality service across phone, email, and chat.

Cyprus Portugal Bulgaria Spain Greece Ireland Full-time Entry Level Customer Support
55 minutes ago
Mercier Consultancy

Dutch Speaking Customer Representative For Mercedes - Paid Relocation To Greece

Mercier Consultancy Professional Services

Mercedes is hiring a Dutch-speaking Customer Representative in Greece to provide remote customer support and resolve client inquiries for its Dutch-speaking customers.

Latvia Netherlands Portugal Belgium Spain Greece Full-time Junior Customer Support
1 hour, 13 minutes ago
IntellaTriage

Remote Hospice Triage RN PT Weekend Only 7:30a-6p CST

IntellaTriage 51-250 Health Care Providers & Services

IntellaTriage is hiring a compassionate registered nurse to provide remote after-hours telephone triage and care coordination for hospice patients and families.

United States Part-time Junior Customer Support
$56k-$62k
1 hour, 36 minutes ago
NoGigiddy

Chat & Community Support Specialist

NoGigiddy 1-10 Professional Services

NoGigiddy is hiring a fully remote Chat & Community Support Specialist to help gig workers and side hustlers with platform and community questions while keeping support interactions clear, timely, and helpful.

United States Full-time Entry Level Customer Support
$31k-$44k
1 hour, 44 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers