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Senior Shopify Project & Account Manager (Remote - CET Hours)

4 months ago
South Africa
Contract
Senior
Account Manager
Project and Program Management
Agile Asana E-commerce Email Marketing Figma Notion SEO Shopify
Apply Now
Logical Media Group

Logical Media Group

Logical Media Group is a Chicago-based digital marketing agency offering SEO, PPC, social media, Amazon advertising, and web design services with a focus on driving qualified website traffic through diverse digital channels.

Professional Services
11-50
Founded 2006
View All Jobs 17

Description

  • Manage up to 7 concurrent Shopify and eCommerce projects, including builds, CRO initiatives, SEO retainers, and ongoing support engagements.
  • Own project timelines, budgets, documentation, delivery quality, risk logs, and change requests.
  • Coordinate cross-functional collaboration across development, design, SEO, and email teams to keep work within scope and performance expectations.
  • Serve as the primary point of contact for assigned clients and provide proactive updates through Loom, email, and meetings.
  • Lead recurring client review calls and roadmap discussions to maintain long-term relationships and identify upsell or retainer opportunities.
  • Facilitate weekly delivery meetings and project reviews, and allocate tasks across designers and developers.
  • Conduct QA reviews, enforce agency standards, and support junior team members through mentorship and process guidance.
  • Help improve SOPs, workflows, internal documentation, reporting structures, and overall operational efficiency.
  • Review project changes, support budget management, and assist with quoting, scoping, and proposal preparation when needed.

Requirements

  • 4+ years of experience in project management, account management, digital agency operations, or Shopify/eCommerce environments.
  • Strong understanding of Shopify ecosystems and website delivery workflows.
  • Experience managing multiple client projects simultaneously.
  • Strong communication and stakeholder management skills.
  • Experience using project management platforms such as Asana.
  • Excellent organizational and prioritization abilities.
  • Ability to work independently in a fully remote environment.
  • Preferred experience working with CRO, SEO, and email marketing teams.
  • Preferred familiarity with Shopify design and development workflows.
  • Preferred experience managing distributed or international teams.
  • Preferred knowledge of agile delivery processes.
  • Preferred strong QA and process management mindset.
  • Experience with Asana, Slack, Notion, Figma, Loom, and Shopify is highly preferred.
  • Preferred experience with AI productivity tools such as Claude.
  • Core working hours are 10:00 AM to 6:00 PM CET, with occasional flexibility required for urgent client communication.

Benefits

  • Fully remote work environment.
  • Work with high-growth eCommerce brands.
  • Collaborative international team culture.
  • Opportunity to influence processes and operational excellence.
  • Long-term growth potential within a rapidly expanding agency.

Interested in this position?

Apply directly on the company website

Apply Now

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