Digital Marketing Account Manager

1 month, 1 week ago
Full-time
Senior
Sales and Business Development
Logical Media Group

Logical Media Group

Logical Media Group is a Chicago-based digital marketing agency offering SEO, PPC, social media, Amazon advertising, and web design services with a focus on driving qualified website traffic through diverse digital channels.

Professional Services
11-50
Founded 2006

Description

  • Serve as the primary point of contact for a portfolio of enterprise and multi-channel clients.
  • Act as the liaison between clients and internal teams to ensure client needs are met.
  • Manage client onboarding, goals, strategy, reporting expectations, and deliverable timelines.
  • Monitor client satisfaction and retention through strong service and proactive communication.
  • Track and manage contract renewals, upsells, and ad-hoc fee negotiations.
  • Resolve client complaints and escalate issues to senior staff when needed.
  • Collaborate with channel team managers to establish account priorities and execution plans.
  • Join sales meetings to support prospective client audits, preparation, and follow-up.
  • Develop case studies and testimonials to support sales efforts.
  • Improve internal processes for onboarding, reporting, communication, and account launches.

Requirements

  • Bachelor’s degree.
  • Knowledge of digital services and the ability to communicate them clearly.
  • Ability to build strong client relationships.
  • Confidence presenting to clients by phone and in person.
  • Minimum 1 year of experience with paid search, social, and display marketing platforms.
  • Minimum 1 year of experience with tracking and tagging methods.
  • 5+ years of total professional experience.
  • Ability to manage change and maintain a positive attitude.
  • Experience with account management and client-facing communication is expected.
  • Experience with multi-channel digital marketing is preferred.

Benefits

  • Medical, dental, vision, short-term disability, and life insurance.
  • 401(k) with company match.
  • Paid time off starting at 15 days, plus paid holidays, sick days, and personal days.
  • Flexible Fridays.
  • Option to work completely remote.
  • Access to senior management and mentoring opportunities.
  • Optional COVID-safe company gatherings.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Client Partner

Tecknoworks 51-250 Internet Software & Services

Tecknoworks is seeking a Client Partner to lead end-to-end client engagements, drive account growth, and manage senior client relationships across consulting projects.

14 minutes ago

Agency Success Associate (Remote)

Cover Whale 51-250 Insurance

Cover Whale is seeking an Agency Success Associate to help onboard, activate, and support agency partners in its commercial auto and trucking insurance business.

HubSpot SQL
14 minutes ago

Account Manager Business Development Representative

Bloomerang 251-1K Specialized Consumer Services

Bloomerang is hiring an Account Management Business Development Representative to identify and qualify upsell opportunities within its nonprofit customer base and book meetings for account managers.

Salesforce
1 hour, 6 minutes ago

Managed Services Account Manager

Plum Lending 11-50 Real Estate

PLUM AI, Inc. is hiring a fully remote Managed Services Account Manager to lead client service delivery and relationships for commercial real estate accounts while supporting operational, growth, and marketing initiatives.

CRM HubSpot Salesforce
5 hours, 20 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers