RemoteLeaf Logo
Log in Sign up

Digital Marketing Account Manager

5 months, 3 weeks ago
United States
Full-time
Senior
Account Manager
Sales and Business Development
Digital Marketing Email Marketing SEO Social Media Marketing
Apply Now
Logical Media Group

Logical Media Group

Logical Media Group is a Chicago-based digital marketing agency offering SEO, PPC, social media, Amazon advertising, and web design services with a focus on driving qualified website traffic through diverse digital channels.

Professional Services
11-50
Founded 2006
View All Jobs 17

Description

  • Serve as the primary point of contact for a portfolio of enterprise and multi-channel clients.
  • Act as the liaison between clients and internal teams to ensure client needs are met.
  • Manage client onboarding, goals, strategy, reporting expectations, and deliverable timelines.
  • Monitor client satisfaction and retention through strong service and proactive communication.
  • Track and manage contract renewals, upsells, and ad-hoc fee negotiations.
  • Resolve client complaints and escalate issues to senior staff when needed.
  • Collaborate with channel team managers to establish account priorities and execution plans.
  • Join sales meetings to support prospective client audits, preparation, and follow-up.
  • Develop case studies and testimonials to support sales efforts.
  • Improve internal processes for onboarding, reporting, communication, and account launches.

Requirements

  • Bachelor’s degree.
  • Knowledge of digital services and the ability to communicate them clearly.
  • Ability to build strong client relationships.
  • Confidence presenting to clients by phone and in person.
  • Minimum 1 year of experience with paid search, social, and display marketing platforms.
  • Minimum 1 year of experience with tracking and tagging methods.
  • 5+ years of total professional experience.
  • Ability to manage change and maintain a positive attitude.
  • Experience with account management and client-facing communication is expected.
  • Experience with multi-channel digital marketing is preferred.

Benefits

  • Medical, dental, vision, short-term disability, and life insurance.
  • 401(k) with company match.
  • Paid time off starting at 15 days, plus paid holidays, sick days, and personal days.
  • Flexible Fridays.
  • Option to work completely remote.
  • Access to senior management and mentoring opportunities.
  • Optional COVID-safe company gatherings.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Olsson

Client Manager - Site Design

Olsson 1K-5K Construction & Engineering

Olsson is seeking a Client Manager for its Site Design group to manage key client relationships, coordinate project delivery, and drive client satisfaction and growth across land development projects.

United States Full-time Lead Account Manager
21 hours, 34 minutes ago
A

Client Advocacy Team Lead - Remote

AO Garcia Agency Insurance

Virtual consultant role focused on assessing client needs, explaining relevant options, and maintaining relationships remotely while managing follow-up administration.

United States Lead Account Manager
CRM
21 hours, 49 minutes ago
A

Client Onboarding Coordinator - Remote

AO Garcia Agency Insurance

Virtual Consultant advising interested clients remotely, documenting interactions, and maintaining relationships beyond the initial consultation.

United States Mid Level Account Manager
CRM
21 hours, 49 minutes ago
Alphasense

Account Manager, Life Sciences

Alphasense 51-250 Industrial Conglomerates

AlphaSense is hiring a US-remote Account Manager, Corporate to retain and grow a portfolio of SaaS customers through strategic relationships, product adoption, renewals, and expansion opportunities.

United States Full-time Mid Level Account Manager
$100k-$120k
21 hours, 49 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers