Digital Marketing Account Manager

4 months, 3 weeks ago
Full-time
Senior
Sales and Business Development
Logical Media Group

Logical Media Group

Logical Media Group is a Chicago-based digital marketing agency offering SEO, PPC, social media, Amazon advertising, and web design services with a focus on driving qualified website traffic through diverse digital channels.

Professional Services
11-50
Founded 2006

Description

  • Serve as the primary point of contact for a portfolio of enterprise and multi-channel clients.
  • Act as the liaison between clients and internal teams to ensure client needs are met.
  • Manage client onboarding, goals, strategy, reporting expectations, and deliverable timelines.
  • Monitor client satisfaction and retention through strong service and proactive communication.
  • Track and manage contract renewals, upsells, and ad-hoc fee negotiations.
  • Resolve client complaints and escalate issues to senior staff when needed.
  • Collaborate with channel team managers to establish account priorities and execution plans.
  • Join sales meetings to support prospective client audits, preparation, and follow-up.
  • Develop case studies and testimonials to support sales efforts.
  • Improve internal processes for onboarding, reporting, communication, and account launches.

Requirements

  • Bachelor’s degree.
  • Knowledge of digital services and the ability to communicate them clearly.
  • Ability to build strong client relationships.
  • Confidence presenting to clients by phone and in person.
  • Minimum 1 year of experience with paid search, social, and display marketing platforms.
  • Minimum 1 year of experience with tracking and tagging methods.
  • 5+ years of total professional experience.
  • Ability to manage change and maintain a positive attitude.
  • Experience with account management and client-facing communication is expected.
  • Experience with multi-channel digital marketing is preferred.

Benefits

  • Medical, dental, vision, short-term disability, and life insurance.
  • 401(k) with company match.
  • Paid time off starting at 15 days, plus paid holidays, sick days, and personal days.
  • Flexible Fridays.
  • Option to work completely remote.
  • Access to senior management and mentoring opportunities.
  • Optional COVID-safe company gatherings.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Account Manager (Property)

SOCi 251-1K Internet Software & Services

SOCi is hiring a remote Account Manager to retain and expand revenue across its commercial multi-location customer base by managing renewals, negotiations, and account growth in partnership with Customer Success.

Agile CRM Salesforce
12 hours, 42 minutes ago

B2C Account Manager

Black Spectacles 11-50 Internet Software & Services

Black Spectacles is seeking a remote Account Manager to grow B2C subscriber relationships through account support, sales engagement, operational coordination, and retention initiatives.

CRM HubSpot
14 hours, 27 minutes ago

Account Manager (US)

Flosum 51-250 Internet Software & Services

Flosum is seeking an Account Manager to own and grow enterprise Salesforce customers by driving renewals, expansion, adoption, and long-term business value.

Agile CI/CD Git Salesforce
14 hours, 27 minutes ago

Account Manager (Italy North)

RateHawk 51-250 Consumer Services

RateHawk, part of Emerging Travel Group, is seeking a remote Account Manager in Lombardy, Italy, to develop B2B travel partnerships, grow regional business, and strengthen its local market presence.

CRM E-commerce
1 day, 14 hours ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers