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Field Customer/Tech Training Instructor

3 months, 1 week ago
United States
Full-time
Junior
Training Manager
Customer and Technical Support
Apply Now
Lightspeed DMS

Lightspeed DMS

Lightspeed DMS, based in Salt Lake City, Utah, specializes in dealership management software solutions for the Powersports, Marine, and RV industries. Their flagship product, Lightspeed®EVO, is the #1 DMS in the Recreation industry, offering a unified ...

Automotive
51-250
View All Jobs 3

Description

  • Work as a key member of the installation team to train dealership clients remotely and onsite.
  • Deliver a quality learning experience aligned with training guidelines and standards.
  • Provide workflow-oriented instruction and practical solutions for dealership operations.
  • Deliver consultative learning on advanced topics and recommend best practices.
  • Collaborate with Learning Development on curriculum for new releases.
  • Assess client and associate learning needs and recommend appropriate training approaches.
  • Adapt delivery style to different audiences and solution types.
  • Facilitate technology-based training for learners at all levels.
  • Explain complex software concepts in a simple and effective way.
  • Understand dealership roles and workflows and make recommendations to improve utilization.

Requirements

  • 2+ years of software training experience.
  • Experience executing customer-facing implementation or product delivery projects.
  • Demonstrated ability to manage multiple priorities and competing deadlines.
  • Excellent interpersonal, communication, and presentation skills.
  • Ability to travel 50% to 75% of the time, including alternating weeks onsite and remote.
  • Ability to work from anywhere in the U.S. near a major airport hub.
  • Dealership experience preferred, especially in Marine, RV, or Powersports.
  • Bachelor’s degree or equivalent experience preferred.
  • Strong interpersonal soft skills, including expectation setting and conflict resolution.
  • Ability to consult and collaborate cross-functionally in a fast-paced, high-volume environment.
  • Applicants must be authorized to work in the U.S.

Benefits

  • Remote position with the ability to be located anywhere in the U.S. near a major airport hub.
  • Pay range of $72,817 to $77,808 USD.
  • Opportunity to work with a leading cloud-based dealership software provider.
  • Exposure to a highly integrated platform used by more than 4,500 dealers across North America.
  • Commitment to inclusion, diversity, and an equitable workplace.

Interested in this position?

Apply directly on the company website

Apply Now

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