Director, Clinical Operations

47 minutes ago
Full-time
Executive
Operations
Lifeforce

Lifeforce

Lifeforce brings together in-depth diagnostics, nutraceuticals, hormone optimization, clinical support, and performance coaching to help you understand your body, live at your peak, and look, feel, and function at your best. Founded in Santa Monica, Li...

Health Care Providers & Services
11-50
Founded 2021

Description

  • Own state-by-state clinician capacity planning, scheduling, utilization, access, and continuity of care.
  • Manage the clinician pipeline from offer through licensure, credentialing, onboarding, training, and productivity.
  • Develop licensure and DEA strategies to maintain compliance and support growth.
  • Run clinical quality assurance, performance management, review cadence, documentation, and follow-through.
  • Own the clinical SOP lifecycle, change management, operations technology stack, and related vendors.
  • Build operational scorecards covering capacity, utilization, credentialing, quality, satisfaction, adherence, and retention.
  • Hire, develop, and lead the Clinical Operations, Onboarding & Enablement, Credentialing & Licensing, and Clinical Quality Assurance teams.
  • Partner with clinical, product, engineering, recruiting, customer experience, pharmacy, analytics, and franchise operations teams.
  • Own the clinical operations budget and headcount plan.

Requirements

  • 8+ years of healthcare operations experience, including 3+ years managing managers.
  • Experience in direct-to-consumer telehealth, longevity, concierge, or preventive medicine.
  • Experience scaling a clinician network through rapid growth at a telehealth company, multi-site provider group, or similar organization.
  • Hands-on experience with clinician capacity planning, scheduling, or workforce management.
  • Working knowledge of multi-state licensure and credentialing requirements.
  • Experience building and operating onboarding, quality assurance, or SOP programs at scale.
  • Ability to define metrics, build reporting with analytics partners, and use data for decisions.
  • Experience earning credibility with physicians and advanced practice clinicians as a non-clinical leader.
  • Clear written and verbal communication and effectiveness in a fully remote environment.
  • Advanced degree or equivalent experience, multi-site or franchise healthcare experience, 1099 clinician model experience, and familiarity with Healthie, Rippit, Guru, automation, or AI tools are preferred.

Benefits

  • Remote working environment.
  • Company-provided computer and required equipment.
  • Healthcare, dental, vision, and life insurance.
  • Complimentary Lifeforce membership for full-time employees.

Interested in this position?

Apply directly on the company website

Apply Now

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