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Delivery Principal

1 month ago
United States, Canada
Full-time
Lead
Program Manager
DevOps and Infrastructure
AWS Azure CloudFormation Datadog Elasticsearch GCP Git GitHub Actions GitLab Grafana Kubernetes Prometheus Terraform Zipkin
Apply Now
Liatrio

Liatrio

Liatrio specializes in IT modernization consultancy, helping large enterprises enhance their software delivery processes and adapt to changing technology landscapes through a comprehensive approach that integrates both technological and cultural transf...

Internet Software & Services
51-250
View All Jobs 3

Description

  • Own engagement success by executing contractual deliverables, documentation, and providing an excellent customer experience.
  • Develop and evolve delivery strategy in collaboration with Liatrio leadership, internal teams, and client stakeholders.
  • Act as a trusted advisor to clients, guiding technical and methodological best practices and advocating for DevOps cultural transformation.
  • Architect solutions and solve complex engineering challenges while collaborating with both Liatrio and customer engineering teams.
  • Maintain regular customer communications including weekly/monthly updates, executive summaries, surveys, stakeholder check-ins, and outcome measurements.
  • Manage engagement financials and operations, including resource forecasting, invoice accuracy, and timely submissions.
  • Lead and develop the assigned team (typically 4–10 direct reports and additional second-line reports) through coaching, 1:1s, formal feedback, and career development support.
  • Own staffing and resource planning: map team capabilities to client needs, advise on hiring/onboarding/rotations, and balance delivery hours with internal initiatives.
  • Support business growth by identifying expansion opportunities, validating SOWs, and contributing to Liatrio IP, accelerators, and community-building efforts.
  • Ensure team accountability for time tracking, alignment with contractual obligations, and early intervention when team members struggle.

Requirements

  • Recent experience in a senior delivery or account leadership role such as Account Principal, Delivery Principal, Engineering Director, Consulting Director, or VP of Engineering.
  • Proven experience leading DevOps transformations and acting as a hands-on, client-facing trusted advisor.
  • Experience managing and mentoring teams, typically 4–10 direct reports and potential second-line reports up to ~8–10.
  • Practical familiarity with CI/CD and build systems such as Azure DevOps, GitHub Actions, or GitLab.
  • Experience with Infrastructure as Code (Terraform or CloudFormation) and cloud-native technologies (Kubernetes, Istio).
  • Working knowledge of major cloud providers (Microsoft Azure, AWS, Google Cloud) and observability tooling (Prometheus, Elasticsearch, Grafana, Datadog, Zipkin).
  • Comfort reviewing application code and collaborating with engineers across the SDLC; strong communication and coaching skills.
  • Must be authorized to work in the United States or Canada without sponsorship and available to travel to client sites (typically 8–12 times per year up to a few times per month).

Benefits

  • Annual base salary $170,000–$200,000, depending on experience.
  • Full benefits package including unlimited PTO and funded HSA option.
  • 401(k) match and quarterly company bonus.
  • Monthly LiveWell stipend for wellness-related expenses.
  • Remote work with periodic travel to client sites as required.
  • Opportunities to contribute to internal IP, professional growth through coaching/mentoring, and company-supported community building.

Interested in this position?

Apply directly on the company website

Apply Now

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