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Residual Fertility Operations Manager

20 hours, 23 minutes ago
Anywhere
Full-time
Senior
Operations Manager
Project and Program Management
CRM
Apply Now
Lever

Lever

Lever is a leading Talent Acquisition Suite that provides modern hiring and talent management solutions. Their applicant tracking system (ATS) with candidate relationship management capabilities empowers hiring teams to streamline recruiting efforts an...

Professional Services
251-1K
Founded 2012
$123M raised
View All Jobs 5

Description

  • Own the RFV delivery lifecycle from contract handoff through onboarding, data collection, soil sampling, report production, quality control, invoice readiness, and final customer delivery.
  • Build and maintain project plans, milestones, dependencies, customer commitments, and delivery dates for the active RFV portfolio.
  • Monitor work in process, identify risks and bottlenecks early, and take corrective action before commitments are missed.
  • Create operating rhythms, priorities, and escalation paths that keep work moving with urgency.
  • Coordinate priorities and handoffs across Sales, customers, soil sampling resources, data operations, technical teams, report builders, quality control, and Finance.
  • Lead through influence and direct accountability to ensure contributors understand priorities, required outputs, and due dates.
  • Facilitate concise operating reviews focused on exceptions, decisions, owners, and next actions.
  • Coordinate report build and quality-control activities and verify required deliverables are complete before release.
  • Partner with technical owners to resolve data, agronomic, or report-quality issues efficiently.
  • Authorize final delivery and ensure reports and supporting materials reach the correct customer contacts.
  • Provide Finance with complete, accurate, and timely notice that billing milestones have been achieved.
  • Establish standard work, stage definitions, service expectations, and controls for the RFV delivery process.
  • Use workflow data and operating metrics to manage backlog, throughput, cycle time, quality, and capacity.
  • Identify recurring failure points and lead process, system, and automation improvements.
  • Support volume and resource planning by translating the active pipeline and committed work into capacity needs.

Requirements

  • 5+ years of experience in operations management, service delivery, project execution, customer implementation, or a related role coordinating complex, multi-step work.
  • Demonstrated success driving results across cross-functional teams and managing multiple customer commitments at once.
  • Strong operational judgment, prioritization, problem-solving, and follow-through.
  • Excellent written and verbal communication, including the ability to deliver clear customer updates and direct internal accountability conversations.
  • Ability to lead with urgency, remain composed under pressure, and make decisions when information is incomplete.
  • Proficiency with CRM, project or workflow management, reporting, and standard productivity tools.
  • High attention to detail while maintaining focus on overall throughput and customer outcomes.
  • Experience in agriculture, agronomy, precision agriculture, environmental services, professional services, or another field-based service operation (preferred).
  • Experience coordinating soil sampling, field operations, laboratories, data preparation, analytics, or technical report delivery (preferred).
  • Experience establishing operational KPIs, standard work, dashboards, and continuous-improvement routines (preferred).
  • Bachelor’s degree in business, operations, agriculture, engineering, or a related field; equivalent practical experience considered.

Interested in this position?

Apply directly on the company website

Apply Now

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