Field Operations Manager

3 hours, 25 minutes ago
Full-time
Senior
Operations
Lever

Lever

Lever is a leading Talent Acquisition Suite that provides modern hiring and talent management solutions. Their applicant tracking system (ATS) with candidate relationship management capabilities empowers hiring teams to streamline recruiting efforts an...

Professional Services
251-1K
Founded 2012
$123M raised

Description

  • Monitor service delivery and report performance from customer and vendor perspectives.
  • Provide local market insight to Operations teams on customer needs and vendor practices.
  • Represent Lessen in fire/life safety, environmental health and safety, disaster recovery, municipal, and code inspection matters.
  • Manage high-priority facilities issues and resolve them through local engagement before client escalation.
  • Build relationships with clients and vendors to develop operational solutions, improve service quality, and secure favorable pricing.
  • Oversee service delivery at vacant sites, off-premise ATM locations, and other sites without permanent client employees.
  • Conduct scheduled and unscheduled quality assurance visits and monitor third-party projects entering the facilities portfolio.
  • Communicate data-driven findings and recommendations while coordinating information among clients, affiliates, and Operations teams.
  • Support technology adoption, team development, data accuracy, ad hoc projects, and approved facilities-management duties.
  • Work remotely with up to 60% travel within the assigned geographic area.

Requirements

  • 5+ years of experience in facilities management, maintenance management, or building maintenance trades.
  • Specific knowledge of facilities management and general knowledge of building maintenance trades.
  • Bachelor’s degree.
  • Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
  • Experience managing client, vendor, and facilities-related stakeholders.
  • Ability to travel up to 60% within an assigned geographic area.

Benefits

  • Competitive compensation.
  • Health, dental, vision, life, and disability insurance options.
  • 401(k) retirement savings plan.
  • Paid vacation, federal holidays, and floating holidays.
  • Maternity and paternity pay.
  • Career advancement opportunities.
  • Tools and resources needed to succeed.

Interested in this position?

Apply directly on the company website

Apply Now

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