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Senior Program Manager, iQueue for Inpatient Flow

13 hours, 24 minutes ago
United States
Full-time
Senior
Program Manager
Project and Program Management
Agile JIRA Machine Learning
Apply Now
LeanTaaS

LeanTaaS

LeanTaaS provides AI-driven software solutions for healthcare organizations, optimizing capacity and operations with predictive analytics and machine learning to enhance patient access, reduce wait times, and cut healthcare costs.

IT Services
201-500
$238M raised
View All Jobs 2

Description

  • Lead a portfolio of Inpatient Flow implementations from kickoff through go-live and transition to Customer Success.
  • Build and execute detailed project plans covering milestones, deliverables, dependencies, resources, decisions, and timelines.
  • Coordinate discovery, technical readiness, workflow design, training, testing, launch preparation, and go-live activities.
  • Run customer and internal meetings, assign action owners, and drive accountability across customer and LeanTaaS teams.
  • Manage cross-functional workstreams with clinical workflow, product implementation, data engineering, product, and customer success teams.
  • Identify implementation risks, dependencies, resource constraints, and scope or timeline changes; develop mitigation and escalation plans.
  • Maintain clear documentation and provide stakeholders with implementation status, risks, accomplishments, and next steps.
  • Facilitate stakeholder alignment across customer executives, clinical leaders, operational teams, and technical teams.
  • Ensure thorough handoffs to Customer Success, including outcomes, open items, commitments, risks, and optimization opportunities.
  • Improve implementation methodologies, tools, templates, and documentation using lessons learned.

Requirements

  • Bachelor’s degree or equivalent related experience in Business, Healthcare Administration, or a related field.
  • Project Management Professional (PMP) certification.
  • 5+ years of hands-on project or program management experience leading complex healthcare implementations.
  • Experience managing the full implementation lifecycle, from discovery through testing, training, go-live, and transition.
  • Experience leading health system-wide initiatives involving multiple hospitals, workstreams, stakeholders, or technology solutions.
  • Strong skills in project planning, dependency, risk, issue and scope management, and stakeholder communication.
  • Ability to manage multiple customer implementations and drive cross-functional accountability without direct authority.
  • Experience working with hospital or health system executives, clinical leaders, operational teams, technical teams, and project stakeholders.
  • Proficiency with project management tools and methodologies; experience with JIRA and Smartsheet is preferred.
  • Willingness to travel 30–40%; must be authorized to work in the U.S. without visa sponsorship.

Benefits

  • Competitive base salary, target bonus, and stock options.
  • 401(k) match.
  • Comprehensive healthcare benefits.
  • Generous paid time off and parental leave.
  • Monthly reimbursement for skill building.
  • Monthly reimbursement for wellness, transportation, and/or home-office expenses.
  • Education reimbursement for select courses and programs.
  • Remote work eligibility in specified U.S. states, with offices in Santa Clara, California, and Charlotte, North Carolina.

Interested in this position?

Apply directly on the company website

Apply Now

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