Sales Phone Agent (Work From Home) - R99/hour Base + Up to R66/hour Ince

2 weeks ago
Full-time
Junior
Customer and Technical Support
LawnStarter

LawnStarter

LawnStarter provides an online platform for booking lawn mowing services from local professionals, ensuring a seamless and efficient customer experience with transparent pricing and a focus on quality and reliability.

Professional Services
11-50
Founded 2013
$18M raised

Description

  • Manage approximately 200+ warm inbound and outbound calls per week.
  • Close new customers over calls lasting 6–15 minutes.
  • Explain LawnStarter’s services and upsell recurring plans.
  • Meet and exceed sales metrics and quality standards.
  • Communicate effectively with U.S. customers by phone and in writing.
  • Maintain accurate CRM records.
  • Follow data protection policies and procedures.
  • Participate in structured sales training and ongoing coaching during ramp-up.

Requirements

  • At least 2 years of telesales or BPO experience.
  • Proven ability to close sales and overcome objections.
  • Excellent written and spoken English.
  • High school diploma required; college preferred.
  • Experience with CRM and VoIP tools.
  • Google Suite experience preferred.
  • Strong customer service and empathy skills.
  • Goal-oriented with strong adaptability.
  • Coachable and receptive to feedback.
  • Must have a desktop or laptop with camera, Core i5 and 8GB RAM minimum, dual monitors, and a noise-canceling headset.
  • Must have a stable Ethernet connection with at least 50 Mbps download and 25 Mbps upload.
  • Must have a backup internet connection that meets the same speed requirement.
  • Must have a backup power source such as a UPS or generator.
  • Must have a quiet, dedicated workspace free from distractions.

Benefits

  • R99/hour base pay plus up to R66/hour in incentives.
  • Remote work from home.
  • Fixed-term contract with potential extension based on performance and business needs.
  • Structured sales training and ongoing coaching.

Interested in this position?

Apply directly on the company website

Apply Now

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