Senior Account Manager - Client Services

1 month, 1 week ago
Full-time
Senior
Project and Program Management
Later

Later

Later is a top social media management and influencer platform that simplifies visual content marketing for Instagram, Facebook, Twitter, and Pinterest. With over 2 million users globally, including renowned brands like Yelp and The Huffington Post, La...

Media
51-250
Founded 2014

Description

  • Own a portfolio of customer relationships from onboarding through renewal, driving adoption, satisfaction, and retention.
  • Serve as a trusted advisor by recommending influencer program strategies aligned to customer business goals.
  • Lead strategic business reviews and campaign wrap reports that inform future planning.
  • Oversee influencer campaign delivery from kickoff through reporting, ensuring quality, timeliness, and KPI alignment.
  • Partner with customers on post-sale strategy and provide best practices to improve performance.
  • Manage budgets, contracts, and deliverables while providing transparent updates and resolving issues proactively.
  • Project manage campaigns by delegating executional work to Coordinators and Co-Ops while mentoring and coaching them.
  • Collaborate cross-functionally with Sales, Strategy, Research, and Product teams to create seamless client experiences.
  • Represent the customer and influencer voice internally to influence product and service improvements.
  • Analyze campaign performance data to generate actionable insights and identify risks and opportunities early.

Requirements

  • 5–7+ years of experience in influencer marketing, campaign management, or social media.
  • Agency or paid media background preferred.
  • Proven success acting as a strategic advisor and tying recommendations to client business goals.
  • Strong project management skills with the ability to balance multiple accounts and priorities.
  • Excellent communication, relationship management, and presentation skills.
  • Analytical mindset with the ability to interpret data and translate insights into action.
  • Experience mentoring or coaching junior team members.
  • High integrity, empathy, and a strong customer-first mindset.
  • Expertise with influencer or marketing platforms, with the ability to become an expert in Later Influence™.
  • Availability to work in a role posted as #LI-Remote, with fully remote consideration for select positions.

Benefits

  • Salary range of $105,000–$115,000 OTE.
  • Permanent team members are eligible to participate in company benefits plans.
  • Remote work is available for select positions.
  • Offices in Boston, Vancouver (BC), Chicago, and Vancouver (WA) for candidates located near those markets.
  • Market-based, data-driven compensation approach with bi-annual compensation reviews.
  • Equal opportunity employer with an inclusion-first culture and accommodations available during the recruitment process.

Interested in this position?

Apply directly on the company website

Apply Now

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