US Healthcare Client Management (Remote)

1 hour, 13 minutes ago
Full-time
Mid Level
Customer and Technical Support
Global Finance Teams

Global Finance Teams

Global Finance Teams offers affordable accounting services in San Francisco and partners with businesses to establish finance teams in the Philippines, providing accounting outsourcing services and financial modeling expertise.

Diversified Financial Services
1-10
Founded 2019

Description

  • Manage and nurture relationships with key healthcare clients to support satisfaction and retention.
  • Serve as the primary point of contact for client inquiries and concerns.
  • Provide timely solutions to client issues and follow through on service needs.
  • Collaborate with internal teams to deliver services that meet client expectations.
  • Conduct regular client meetings and check-ins to assess needs and gather feedback.
  • Identify opportunities to upsell services and increase client value.
  • Maintain accurate records of client interactions and service delivery in the CRM system.

Requirements

  • Bachelor's degree in Business Administration, Healthcare Management, or a related field.
  • Proven experience in client management, preferably in the healthcare industry.
  • Strong communication and interpersonal skills with a client-focused mindset.
  • Excellent organization and problem-solving abilities.
  • Familiarity with CRM systems and client management software.
  • Willing to work remotely.
  • Willing to work US hours Monday through Friday.

Benefits

  • Remote work arrangement.
  • Opportunity to solve real customer problems every day.
  • Exposure to how marketing strategies are built and evaluated.

Interested in this position?

Apply directly on the company website

Apply Now

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