Associate Account Director

2 weeks ago
Full-time
Senior
Sales and Business Development
Later

Later

Later is a top social media management and influencer platform that simplifies visual content marketing for Instagram, Facebook, Twitter, and Pinterest. With over 2 million users globally, including renowned brands like Yelp and The Huffington Post, La...

Media
51-250
Founded 2014

Description

  • Own and execute growth plans across assigned accounts to drive repeat business, services expansion, and long-term partnerships.
  • Manage renewal timelines, opportunity tracking, pipeline hygiene, and forecast accuracy.
  • Identify, develop, and advance expansion opportunities within the portfolio.
  • Build strong relationships with customer stakeholders across marketing, social, and digital teams.
  • Lead strategic conversations and business reviews, including bringing in senior leadership when needed.
  • Maintain account maps and Mutual Success Plans tied to measurable customer outcomes.
  • Serve as the primary point of contact for day-to-day customer needs and resolve issues quickly.
  • Partner with Sales, Services, Delivery, Product, and Finance to ensure smooth execution and customer impact.
  • Identify churn risks early and implement mitigation strategies.
  • Use AI and automation tools to improve account workflow efficiency.

Requirements

  • 7-9+ years of agency account management, client services, or campaign leadership experience.
  • Experience in influencer marketing is required.
  • Experience managing client retention, revenue growth, and multiple concurrent client relationships.
  • Strong understanding of creator strategy, campaign development and execution, and campaign measurement.
  • Demonstrated ability to manage competing priorities, deadlines, and cross-functional delivery teams.
  • Strong organizational discipline with experience managing pipelines, forecasts, and account plans.
  • Ability to build and maintain relationships with customer stakeholders.
  • Strong written, verbal, and presentation skills.
  • Experience collaborating across Sales, Product, Services, Support, and Finance.
  • Experience leveraging AI, automation, or operational tooling to scale customer workflows (preferred).
  • Interest in growing into senior account leadership roles (preferred).

Benefits

  • $120,000 - $200,000 OTE salary range.
  • Market-based, data-driven compensation with regular bi-annual reviews.
  • Eligibility for benefits plans as part of the overall compensation package.
  • Flexible work locations, with select roles open to fully remote candidates.
  • Hybrid work option for the role (#LI-Hybrid).
  • Commitment to inclusive hiring and an equitable workplace.

Interested in this position?

Apply directly on the company website

Apply Now

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