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Commercial Manager (Construction) – 4 Day Work Week

2 months ago
United Kingdom
Full-time
Senior
Customer Success Manager
Customer and Technical Support
Apply Now
Laminar Projects

Laminar Projects

Laminar Projects is a project management consultancy specializing in construction projects. They offer services that provide complete control and visibility, combining engineering expertise with advanced digital skills to deliver tailored solutions for...

Construction & Engineering
51-250
Founded 2017
View All Jobs 10

Description

  • Consult with commercial leaders to identify where profit is being lost to change and disputes and show how Shape addresses margin leakage.
  • Support customer adoption by helping site and office teams use Shape consistently to capture changes, issues, and claims.
  • Coach customers on strengthening claims and defending disputes with documented, auditable records.
  • Act as the commercial voice inside Shape and shape product development to better reflect the realities of construction projects.
  • Share best practices and lessons learned across the customer base to improve standards and outcomes across the industry.
  • Lead conversations with customers in a consultative sales and customer success capacity.
  • Help customers implement practical solutions that connect commercial pain points to technology.
  • Partner with customer teams to improve how they record and manage project events.
  • Contribute industry expertise to guide commercial teams through change and claims challenges.

Requirements

  • Significant experience as a Commercial Manager or in a similar construction role.
  • Deep understanding of how unmanaged change and poor records erode project profitability.
  • Strong communication skills with the ability to win trust and explain complex issues simply.
  • Strategic thinking with the ability to move from diagnosing problems to implementing solutions.
  • Desire to make an industry-wide impact, not just improve a single project or business.
  • Experience advising or consulting with multiple stakeholders (nice to have).
  • Knowledge of SaaS platforms or digital transformation in construction (nice to have).
  • Comfortable leading workshops, training sessions, or customer presentations (nice to have).
  • Ability to link commercial pain points to practical technology solutions (nice to have).

Benefits

  • Extremely competitive salary.
  • Paid annual leave plus statutory bank holidays.
  • Private health insurance.
  • In-house coaching sessions.
  • Discretionary bonus scheme for all team members.
  • 4-day work week.
  • Flexible, outcome-focused remote working.
  • Access to a coach, mentor, and well-being therapist.
  • Development-focused environment with strong growth opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

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