UX-райтер (B2B chatbot)

1 month, 3 weeks ago
Full-time
Junior
Design and User Experience
Kyivstar

Kyivstar

Kyivstar is the leading national operator in Ukraine, providing quality mobile communication to over 26 million subscribers. As a driver of innovation and social responsibility, Kyivstar is part of the international VEON group, focusing on projects for...

Wireless Telecommunication Services
1K-5K
Founded 1994
$1600M raised

Description

  • Write simple, comprehensive text for user flows in the chatbot.
  • Design chatbot scenarios together with analysts and developers.
  • Configure content in a low-code builder.
  • Analyze the clarity and relevance of chatbot responses and adapt content accordingly.
  • Improve the product’s tone of voice.
  • Work closely with the PO, analysts, and developers to create a commercially successful product story.
  • Focus on user needs and pain points and help solve them.
  • Deeply learn the product’s strengths and weaknesses.

Requirements

  • At least 2 years of experience in a similar role at a product or service company.
  • A portfolio with UX cases implemented in real products.
  • Professional command of Ukrainian, including spelling and stylistic norms.
  • Ability to manage time independently and prioritize tasks.
  • Readiness to work in a Scrum framework.
  • Strong interest in people and enjoyment of teamwork.
  • Ability to learn new information quickly and apply it in practice.
  • Attention to detail and high standards for quality.
  • Basic understanding of ML/NLP is a plus.
  • Experience with CMS and low-code/no-code chatbot builders such as pipe.bot, Corezoid, Dialogflow, ManyChat, or Intercom is a plus.

Benefits

  • Office or remote work, with the choice of location left to the employee.
  • Remote onboarding.
  • Performance bonuses, annual or quarterly depending on the role.
  • Access to internal learning resources, partner programs, and a company library.
  • Health and life insurance for employees.
  • Wellbeing program and corporate psychologist support.
  • Mobile phone service reimbursement from Kyivstar.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

NZ Mathematics Lesson Writer & Script Reviewer

Education Perfect 251-1K Diversified Consumer Services

Education Perfect is seeking contract NZ Mathematics Teachers to develop high-quality online lesson content for Years 7-10, aligned to the NZ curriculum and focused on supporting teachers and students.

3 hours, 25 minutes ago

Regulatory Writing Expert

Ripple Effect 51-250 Professional Services

Ripple Effect is hiring a Regulatory Writing Expert in Rockville, MD to develop and refine CMS federal rulemaking materials and related analyses in close collaboration with agency subject matter experts.

3 hours, 40 minutes ago

Process Documentation & Knowledge Management Specialist

ProArch 251-1K Internet Software & Services

ProArch is hiring a Process Documentation & Knowledge Management Specialist to standardize and centralize operational processes across business units in a structured knowledge repository.

Confluence HubSpot
4 hours, 10 minutes ago

Content Designer, Contractor

PointClickCare 1K-5K Health Care Providers & Services

PointClickCare is hiring a remote Canadian Content Designer contractor to shape product content for its healthcare platform, helping make complex workflows intuitive and easy to use for providers.

Agile Figma JIRA Power BI Prototyping
4 hours, 25 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers