Process Improvement, Project Manager

4 hours, 13 minutes ago
Full-time
Senior
Project and Program Management
KPI Solutions

KPI Solutions

KPI Solutions provides end-to-end warehousing and distribution consulting, systems integration, robotics, and automation powered by intelligent software. Their relentless pursuit of the right solution boosts productivity, increases fulfillment speed, r...

Industrial Conglomerates
251-1K

Description

  • Develop and maintain operational dashboards and reporting for project schedules, delivery performance, resource utilization, and key KPIs.
  • Partner with the Scheduling function to ensure schedule data is accurate, standardized, and used effectively for decision-making.
  • Define, document, and standardize core operational processes across project planning, execution, handoffs, and escalation workflows.
  • Identify inefficiencies, gaps, and risks in operational workflows and recommend practical, scalable improvements.
  • Design and implement operational tools, templates, and frameworks that support consistent execution across projects and teams.
  • Translate operational data into actionable insights, trends, and recommendations for leadership.
  • Establish and maintain operational governance standards, including metrics definitions, reporting cadence, and process ownership.
  • Facilitate cross-functional alignment by clarifying roles, responsibilities, and expectations across Operations, Delivery, Scheduling, and related teams.
  • Support change management efforts to drive adoption of new processes, tools, and reporting standards.
  • Continuously evaluate operational performance and lead continuous improvement initiatives to improve efficiency, predictability, and scalability.

Requirements

  • Bachelor’s degree in business, Engineering, Operations Management, or a related field; equivalent experience considered.
  • 7–10 years of experience in operations, operational excellence, PMO, delivery operations, or consulting environments.
  • Strong understanding of project delivery models, scheduling concepts, and operational workflows within a services or project-based organization.
  • Demonstrated experience building dashboards and operational reporting using Power BI, Excel, Smartsheet, or similar tools.
  • Proven ability to design and implement cross-functional processes that drive consistency and scalability.
  • Strong analytical and problem-solving skills with the ability to translate complex data into clear, actionable insights.
  • Excellent communication and collaboration skills with the ability to influence stakeholders without direct authority.
  • Ability to work independently in a fast-paced, evolving environment while managing multiple initiatives simultaneously.
  • Experience working closely with project management, scheduling, and delivery teams.
  • Lean, Six Sigma, or continuous improvement certification preferred.
  • Experience with Microsoft 365 Office applications.
  • Strong organizational skills with high attention to detail and follow-through.
  • Travel required up to 10–15%.

Benefits

  • Medical, dental, and vision insurance.
  • Health Care Concierge Service.
  • 401(k) Retirement Plan with pre-tax and Roth options.
  • Company-paid Basic Life Insurance, Short-Term Disability, and Long-Term Disability.
  • Voluntary Life & AD&D, Accident, Critical Illness, and Hospital Indemnity insurance options.
  • Pet Insurance.
  • Wellness Program with gift card redemption and wellness challenges.
  • Paid Time Off, including vacation, sick time, and 10 holidays.
  • Training and development opportunities.

Interested in this position?

Apply directly on the company website

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