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Client Acquisitions Specialist

2 months, 3 weeks ago
Anywhere
Full-time
Junior
Sales Representative
Customer and Technical Support
Apply Now
Koala Health

Koala Health

Koala Health is a non-profit organization's pet pharmacy that provides a convenient and affordable solution for pet medication needs. They verify prescriptions with your vet, package medications by date and time, offer free delivery and auto refills, a...

Specialty Retail
11-50
Founded 2021
View All Jobs 2

Description

  • Place a high volume of outbound calls to prospective clients and introduce them to Koala Health’s services.
  • Handle inbound customer calls to support a wide range of functions through cross-trained operational workflows.
  • Clearly explain Koala’s value and guide pet owners through the steps of becoming clients.
  • Overcome objections and answer questions with professionalism and expertise.
  • Address concerns in a way that builds confidence and keeps conversations moving forward.
  • Track outreach activity using internal tools to ensure timely follow-up and accurate records.
  • Share feedback and insights with teammates to help refine outreach strategies.
  • Represent Koala with professionalism, empathy, and enthusiasm in every interaction.

Requirements

  • High school diploma or equivalent.
  • Weekend availability is required, with two days off during the week provided as a schedule swap.
  • 1+ year of experience in a client-facing role, ideally with outbound calling, inside sales, or client engagement responsibilities.
  • Comfort handling a large number of phone calls each day.
  • Excellent spoken and written communication skills with the ability to adapt tone and style to each conversation.
  • Familiarity with computer and web-based tools.
  • Comfortable working in a virtual environment with reliable internet and a quiet, distraction-free workspace.

Benefits

  • Remote-first culture built on flexibility and trust.
  • Competitive salary with performance-based incentives.
  • Medical, dental, and vision insurance with partial dependent coverage.
  • Generous PTO.
  • 401(k) plan.
  • Supportive, energetic team that celebrates wins and learns fast.
  • $18 to $20 per hour.

Interested in this position?

Apply directly on the company website

Apply Now

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