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Director, Sales Technology Systems

4 weeks, 1 day ago
United States
Full-time
Executive
Sales Operations
Sales and Business Development
Salesforce
Apply Now
Klaviyo

Klaviyo

Klaviyo offers intelligent email marketing, SMS, and automation services for ecommerce businesses, empowering brands to personalize customer interactions and drive growth.

IT Services
1K-5K
Founded 2012
View All Jobs 118

Description

  • Define and execute a multi-year strategy for Klaviyo’s sales technology ecosystem aligned to revenue growth and enterprise expansion.
  • Translate business priorities into a scalable systems roadmap across Salesforce, CPQ, and GTM tooling.
  • Lead, manage, and develop a growing team of managers, analysts, and engineers.
  • Establish clear ownership, operating rhythms, and delivery standards to drive consistent outcomes.
  • Define long-term system architecture and make build-versus-buy decisions that balance speed, scalability, and maintainability.
  • Design and implement data models, workflows, and automation to support a growing enterprise sales motion.
  • Improve system reliability, data quality, and overall platform trust.
  • Lead the development and evolution of CPQ capabilities and support complex quote-to-cash processes.
  • Partner with Finance Technology to enable end-to-end quote-to-cash workflows, including global and multi-currency requirements.
  • Champion automation and AI-driven improvements that reduce manual work and increase sales productivity.
  • Act as a strategic partner to Sales, Revenue Operations, Finance, and Data leaders on planning and cross-functional initiatives.

Requirements

  • 12–15+ years of experience in Sales/GTM systems, business systems, or enterprise applications in a SaaS or technology company.
  • 5+ years of experience leading teams, including managers, across Salesforce and related GTM systems.
  • Experience scaling systems through major company inflection points such as moving upmarket, adding new products, or expanding globally.
  • Deep expertise in Salesforce architecture, data models, workflows, and integrations.
  • Experience supporting enterprise sales-led motions, including AEs, BDRs, and inside sales.
  • Experience building or scaling CPQ and complex quote-to-cash workflows, preferred.
  • Strong understanding of how sales systems integrate with finance and data platforms, preferred.
  • Experience driving automation and AI-enabled workflows within Sales, preferred.
  • Ability to operate effectively in fast-paced environments with ambiguity and competing priorities.
  • A hands-on leadership style that balances strategic vision with execution and end-to-end ownership.

Benefits

  • Base salary range of $184,000 to $276,000 USD.
  • Eligibility for an annual cash bonus plan.
  • Variable compensation opportunities for sales and customer success roles.
  • Equity and sign-on payment options may be included in total compensation.
  • Comprehensive health, welfare, and wellbeing benefits, based on eligibility.
  • Up to 10% travel for onboarding, client or partner work, team meetings, and industry events.
  • Klaviyo provides accommodations as needed and emphasizes responsible AI use in the interview process.

Interested in this position?

Apply directly on the company website

Apply Now

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