Klaviyo

Klaviyo

Klaviyo offers intelligent email marketing, SMS, and automation services for ecommerce businesses, empowering brands to personalize customer interactions and drive growth.

IT Services
1K-5K
Founded 2012

Description

  • Define and execute the Risk and Trust strategy aligned to company growth, product evolution, and expansion into new markets and regulated industries.
  • Own the compliance roadmap across multiple frameworks, including ISO 27001, ISO 42001, ISO 27017, ISO 27018, SOC 2 Type II, HIPAA, GDPR, and CCPA/CPRA.
  • Build a risk management program that quantifies risk in business terms and informs decision-making.
  • Translate regulatory and compliance requirements into clear engineering requirements for development teams.
  • Build and maintain compliance-as-code infrastructure, including automated evidence collection, continuous control monitoring, and policy-as-code.
  • Design tooling and integrations that connect GRC workflows with CI/CD, cloud infrastructure, and identity platforms.
  • Partner with Engineering and Platform teams to embed security and compliance controls into the SDLC, provisioning, and deployment pipelines.
  • Develop and implement AI/ML governance frameworks and oversee AI-specific risk assessments.
  • Work with Product, Legal, Privacy, Sales, Customer Success, Trust, executives, and the Board to communicate risk posture and support customer-facing security needs.
  • Conduct technical risk assessments, review architecture designs, troubleshoot control gaps, and lead critical compliance and incident-driven initiatives.

Requirements

  • 10+ years of experience in security, governance, risk, and compliance, including at least 5 years in a leadership role at a high-growth technology or SaaS company.
  • Strong engineering and technical foundation, including coding experience in Python, Go, or similar languages.
  • Deep expertise across compliance frameworks such as ISO 27001, ISO 42001, ISO 27017, ISO 27018, SOC 2, HIPAA, GDPR, and SOX IT controls.
  • Demonstrated experience in AI/ML security and governance, including familiarity with AI-specific risk frameworks and responsible AI principles.
  • Hands-on experience with cloud infrastructure and security, preferably AWS, including IAM, networking, encryption, logging/monitoring, and infrastructure-as-code tools such as Terraform or CloudFormation.
  • Proven ability to build compliance-as-code and automated GRC capabilities, including evidence collection automation and continuous monitoring.
  • Exceptional cross-functional leadership skills with experience influencing Engineering, Product, Legal, and executive stakeholders.
  • Experience managing external audits and regulatory examinations end-to-end with clean results and efficient audit processes.
  • Strong communication skills with the ability to explain complex technical and regulatory concepts to engineers, executives, and board members.
  • Ability to stay technically current with cloud platforms, infrastructure-as-code, security tooling, and modern software development practices.

Benefits

  • Base salary range of $233,600 to $350,400 USD for US locations.
  • Eligibility for the company’s annual cash bonus plan.
  • Eligibility for equity.
  • Eligibility for sign-on payments.
  • Comprehensive health, welfare, and wellbeing benefits based on eligibility.
  • Flexible travel expectations of up to 10%, coordinated in advance.
  • Supportive accommodations as needed, including around AI fluency and responsible AI use.

Interested in this position?

Apply directly on the company website

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