Japanese Trust and Safety Moderator - Internal Job Posting

2 weeks ago
Contract
Entry Level
Customer and Technical Support
Keywords Studios

Keywords Studios

Keywords Studios provides comprehensive technical and creative solutions for the global video games industry, specializing in localization, audio production, quality assurance, art creation, and customer support services to enhance the gaming experienc...

Internet Software & Services
10K-50K
Founded 1998

Description

  • Review text, video, image, and audio posts on online games, social platforms, and forums for compliance with client policies and guidelines.
  • Communicate directly with players as needed.
  • Collaborate with team members in Japan and overseas.
  • Support the maintenance of safe and comfortable online communities.
  • Prepare reports and other documents when required.

Requirements

  • Native-level Japanese and business-level English proficiency or above (TOEIC 800 equivalent).
  • Basic PC skills, including Excel, Word, and email handling.
  • Interest in games and social media.
  • Experience in online community management or content moderation is preferred.
  • Ability to stay emotionally stable, self-aware, and analytical.
  • Able to multitask and respond flexibly to changing situations.
  • Strong attention to detail and accuracy.
  • 海外留学や海外就業経験など、TOEICスコアに相当する英語力があれば歓迎。

Benefits

  • Full social insurance coverage.
  • Annual leave, condolence leave, and special leave.
  • Employee referral program.
  • Numerous internal social events.
  • Casual dress and hairstyle.
  • Employee Assistance Program with professional consultation and mental health support.
  • Commuting allowance up to 30,000 yen per month.
  • Telecommuting allowance based on company regulations.

Interested in this position?

Apply directly on the company website

Apply Now

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