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Inventory Support Specialist (Chicago, IL)

1 month ago
United States
Full-time
Junior
Customer Support
Customer and Technical Support
Apply Now
TurnCare

TurnCare

TurnCare is a medical equipment manufacturing company that offers critical care products and services, including the Guardian System, designed to prevent blood flow impairment in the sacral region. Founded by Dr. Rafael Squitieri and Kim Orumchian, Tur...

Health Care Providers & Services
11-50
Founded 2011
View All Jobs 3

Description

  • Own onsite Guardian inventory control within assigned facilities and health systems.
  • Track, audit, reconcile, clean, stage, redistribute, and maintain backup inventory and equipment readiness.
  • Coordinate workflows with Biomed, Supply Chain, Shipping and Receiving, EVS, Patient Transport, and frontline hospital staff.
  • Support equipment installation, removal, configuration checks, and monthly clamp/strap quality sampling.
  • Serve as the primary contact for faulty, damaged, missing, or nonfunctioning equipment and coordinate resolution.
  • Perform approved initial troubleshooting, returns, replacement deployment, and documentation.
  • Complete Product Defect/Return Tracking (PDRT) entries and related service records accurately and on time.
  • Support pilots, go-lives, commercialization launches, rounding, and account expansion activities.
  • Monitor inventory levels, utilization trends, turnaround times, variances, and operational risks.
  • Provide timely updates to internal stakeholders and help improve operational workflows across accounts.

Requirements

  • High school diploma or equivalent required; associate degree preferred in a technical, logistics, healthcare, or supply-chain field.
  • At least 1 year of experience in inventory management, logistics, supply chain, medical equipment support, field service, healthcare operations, or a related role.
  • Experience with inventory audits, equipment reconciliation, shipment coordination, or repair/replacement workflows.
  • Valid driver’s license and reliable transportation.
  • Proficiency with Microsoft Outlook, Word, Excel, PowerPoint, and virtual meeting platforms.
  • Ability to learn company inventory, service, CRM, and documentation systems.
  • Preferred experience in hospitals, acute-care settings, biomedical engineering, medical device operations, durable medical equipment, or healthcare supply chain.
  • Preferred experience supporting implementations, go-lives, field operations, or multi-site customer accounts.
  • Preferred experience with basic equipment troubleshooting, service documentation, shipping and receiving, or return-material processes.
  • Must meet and maintain customer and vendor credentialing requirements, including immunizations, screenings, training, and other health or compliance requirements.

Benefits

  • $50,000 - $60,000 annual salary.
  • Remote role based in the US Central region.
  • Up to 75% travel, including local hospital travel and some weekend/holiday travel.
  • Flexible schedule that may include early mornings, evenings, weekends, and urgent onsite support.

Interested in this position?

Apply directly on the company website

Apply Now

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