Educational Content Developer

2 hours, 54 minutes ago
Full-time
Junior
Technical Writing and Documentation
Karbon

Karbon

Karbon offers a collaborative practice management platform designed specifically for accounting firms, enabling them to manage workflows, enhance team communication, and deliver high-quality client services efficiently, regardless of their team's locat...

Diversified Financial Services
51-250
Founded 2014
$102M raised

Description

  • Analyze learning needs and define objectives and scope with education managers and subject matter experts.
  • Design and develop e-learning courses, video tutorials, interactive modules, microlearning, walkthroughs, assessments, and job aids.
  • Create scenario-based learning for accounting firm roles and customer personas.
  • Produce time-of-need and go-to-market education, including release, feature-launch, and adoption content.
  • Apply adult learning principles, design standards, brand guidelines, and accessibility practices.
  • Use AI tools for storyboarding, scripting, research, and asset creation while reviewing outputs for accuracy and instructional quality.
  • Partner with Product, Marketing, Customer Success, Support, and subject matter experts to validate and maintain content.
  • Analyze completion rates, feedback, and product usage to improve content and report performance.
  • Support learner enquiries, LMS administration, consumption reporting, and certification badging.

Requirements

  • 2+ years of experience in instructional design, learning experience design, or educational content development, ideally in SaaS or technology.
  • Portfolio demonstrating relevant educational content and learning experiences.
  • Practical experience using AI in content-production workflows, with the ability to critically edit AI-generated work.
  • Excellent written English and ability to simplify complex technical subjects for busy professionals.
  • Ability to learn accounting, bookkeeping, and tax workflows quickly.
  • Strong asynchronous communication skills across time zones.
  • Strong visual and design judgment with the ability to produce clean, on-brand work independently.
  • Comfort working with learner and product data, feedback, and usage metrics.
  • Experience with accounting, bookkeeping, tax, financial services, or professional audiences preferred.
  • Experience with Karbon, Articulate Storyline 360 or Rise, Adobe Captivate, video production, motion graphics, voiceover, WCAG 2.1/Section 508, HTML/CSS, or global audiences preferred.

Benefits

  • Medical, dental, and vision insurance for employees and up to three eligible dependents.
  • 15 paid time-off days annually, including 5 Karbon Days.
  • 7 sick-leave days annually.
  • Work-from-home, internet, meal, laundry, and rice subsidies or allowances.
  • Discretionary bonus program.
  • Flexible work environment based on trust and autonomy.
  • Opportunities to learn from an experienced team and grow with the company.
  • Open communication, regular feedback, and transparency into company results and metrics.

Interested in this position?

Apply directly on the company website

Apply Now

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