RemoteLeaf Logo
Log in Sign up

Field Service Technician Level II – Indianapolis, Indiana

3 hours, 53 minutes ago
United States
Full-time
Senior
Technical Account Manager
IoT and Embedded Systems
TCP/IP
Apply Now
K Group Companies

K Group Companies

K Group Companies is a group of technology service providers based in Grand Rapids, MI, offering a wide range of IT solutions including managed IT services, SOC services, physical security systems, nurse call systems, web & application development, and...

Internet Software & Services
51-250
Founded 1979
View All Jobs 5

Description

  • Execute Level I installer duties and follow installation and service documentation standards.
  • Manage project and service tickets with strong organization and timely status updates.
  • Own assigned tasks by understanding project scope and service expectations and delivering results accordingly.
  • Lead installation teams by delegating tasks within team capabilities and maintaining productivity.
  • Mentor Level 1 installers and encourage feedback to support continuous improvement.
  • Communicate regularly with Project Delivery Coordinators, Project Managers, and customers to support project execution.
  • Configure, program, commission, and perform factory authorized testing of devices and systems.
  • Work with nurse call, card access, and video surveillance systems on diverse projects.
  • Provide basic operations-level customer training on installed systems.
  • Accept additional duties as needed to support business operations.

Requirements

  • Minimum 2 years of experience in a previous construction trade.
  • Advanced knowledge of electricity, including high and/or low voltage.
  • Hands-on field experience from previous work experience.
  • Basic telecommunications knowledge, including TCP/IP, general networking, computers, and VoIP.
  • Ability to identify and use common low-voltage cabling.
  • Working knowledge of basic IT networking, configurations, and IP addressing.
  • Ability to read architectural drawings.
  • Team management or supervisor experience.
  • Previous experience completing projects within scope and using service ticketing processes.
  • Experience or knowledge in fire, CCTV, intrusion, and emergency nurse call systems is preferred.
  • Excellent communication skills.
  • Valid U.S. driver’s license.

Benefits

  • Competitive base salary based on experience.
  • Bonus and commission programs.
  • Paid Time Off (PTO).
  • Volunteer Paid Time Off (VTO).
  • 100% employer-paid family health insurance premium.
  • 100% employer-paid disability insurance.
  • 100% employer-paid dental and vision insurance.
  • 401(k) with annual Safe Harbor company contributions and profit sharing opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

TetraScience

Technical Enablement & Developer Relations Lead

TetraScience 51-250 Biotechnology

TetraScience is hiring a Technical Enablement Lead / Developer Relations Lead for the EU to drive developer adoption of its Scientific Data & AI Cloud across life sciences customers, partners, and internal teams.

Switzerland Czech Republic Germany United Kingdom Full-time Lead Technical Account Manager Training Manager
AWS Machine Learning Python SQL
4 hours, 38 minutes ago
Wiz

Technical Account Manager, German speaking

Wiz 251-1K IT Services

Wiz is hiring a Technical Account Manager in Germany to drive customer adoption and operational success of its cloud security platform through strategic and hands-on technical guidance.

Germany Full-time Mid Level Technical Account Manager
Docker Kubernetes
17 hours, 23 minutes ago
Veeam Software

Technical Account Manager, Nordics

Veeam Software 1K-5K Internet Software & Services

Veeam is hiring a Technical Account Manager in Denmark to act as a trusted technical advisor for enterprise customers and help them successfully adopt and realize value from Veeam’s data resilience solutions.

Denmark Full-time Senior Technical Account Manager
AWS Azure Linux
17 hours, 23 minutes ago
Wiz

Technical Account Manager (Central)

Wiz 251-1K IT Services

Wiz is seeking a Technical Account Manager to guide enterprise customers through adoption, operationalization, renewal, and expansion of its cloud security platform.

United States Full-time Senior Technical Account Manager
$136k-$151k
AWS Azure CI/CD CRM Docker GCP Kubernetes Linux
17 hours, 38 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers