Senior Human Resource Coordinator - India

1 day, 10 hours ago
Full-time
Mid Level
Operations
JumpCloud

JumpCloud

JumpCloud provides a unified platform for managing identity, access, and devices across various operating systems, enabling secure and frictionless access to resources through features like single sign-on, multi-factor authentication, and a Zero Trust ...

Internet Software & Services
251-1K
Founded 2013
$417M raised

Description

  • Manage end-to-end global employee lifecycle events, including onboarding, offboarding, performance management, and benefits administration.
  • Serve as Tier 2 support for complex HR operational queries.
  • Apply and reinforce company and regional HR policies.
  • Maintain data integrity across ADP Workforce Now, Deel, Jira, and other HRIS platforms.
  • Own digital filing architecture for the global HR team.
  • Manage HR service requests, workflows, and SLA compliance using SRM.
  • Identify process inefficiencies and implement automation to improve speed and accuracy.
  • Conduct HR compliance audits and support legally compliant processes using local labor law knowledge.
  • Use HR dashboards, reports, and metrics to identify trends, risks, and workflow improvements.
  • Collaborate with internal and external stakeholders to build alignment and resolve operational issues.

Requirements

  • 4+ years of experience in HR Operations or Shared Services, preferably in a high-growth technology environment.
  • Ability to manage moderately complex work with minimal supervision.
  • Experience troubleshooting HR issues and initiating process improvement projects.
  • Strong curiosity about how HR processes connect to broader organizational operations.
  • Sound judgment, discretion, diplomacy, and ability to handle confidential information.
  • Excellent verbal and written communication skills, including communication with senior management.
  • Advanced proficiency in Microsoft Excel, including VLOOKUPs and pivot tables, plus Word, PowerPoint, and Google Workspace.
  • Experience with Jira, ADP, and Deel is preferred.
  • HRMS experience or technical aptitude and willingness to learn multiple systems is preferred.
  • Fluent spoken and written English; must be located in and authorized to work in India.

Benefits

  • Remote-first work arrangement within India.
  • Opportunity to work with global teams across 15+ countries.
  • Supportive environment focused on professional growth and employee success.
  • Autonomy to improve HR processes using modern tools and automation.
  • Equal opportunity workplace.

Interested in this position?

Apply directly on the company website

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