Sales Engineer - United States

9 hours, 18 minutes ago
Full-time
Mid Level
Software Development
JumpCloud

JumpCloud

JumpCloud provides a unified platform for managing identity, access, and devices across various operating systems, enabling secure and frictionless access to resources through features like single sign-on, multi-factor authentication, and a Zero Trust ...

Internet Software & Services
501-1000
Founded 2013
$417M raised

Description

  • Serve as a trusted technical advisor for organizations evaluating the JumpCloud platform.
  • Deliver tailored product demonstrations and align solutions to customer pain points.
  • Support direct and partner sales teams with product questions and technical skill development.
  • Build partner relationships through technical enablement and co-selling.
  • Help prospects set up and configure free trials and provide technical support throughout evaluations.
  • Assess prospect readiness to enter a formal sales cycle.
  • Advise prospects on implementation best practices to accelerate time to value.
  • Create evaluation frameworks for prospect proofs of value.
  • Identify recurring technical issues and opportunities for product improvements, automation, or self-service.

Requirements

  • Excellent written and verbal English communication skills.
  • Ability to explain complex technical concepts clearly to different audiences.
  • Comfort engaging technical evaluators and IT leaders and tailoring presentations accordingly.
  • Ability and desire to learn complex new concepts.
  • 2–5 years of experience in technical sales engineering or a similar role (preferred).
  • Knowledge of cloud/SaaS technologies, Active Directory environments, and network architecture (preferred).
  • Knowledge of authentication and authorization protocols, including SAML, OIDC/OAuth, LDAP, and RADIUS (preferred).
  • Familiarity with MDM, RMM, endpoint solutions, and MFA technologies such as TOTP and WebAuthn (preferred).
  • Experience configuring and deploying identity or directory solutions, scripting with Bash or PowerShell, and API integrations or automation (preferred).
  • Experience with both direct and channel/partner sales cycles (preferred).

Benefits

  • Remote-first role available anywhere within the 50 U.S. states.
  • Optional access to JumpCloud offices in the Denver/Boulder, Colorado area.

Interested in this position?

Apply directly on the company website

Apply Now

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