Sales Engineer - Singapore

9 hours, 19 minutes ago
Full-time
Mid Level
Software Development
JumpCloud

JumpCloud

JumpCloud provides a unified platform for managing identity, access, and devices across various operating systems, enabling secure and frictionless access to resources through features like single sign-on, multi-factor authentication, and a Zero Trust ...

Internet Software & Services
501-1000
Founded 2013
$417M raised

Description

  • Serve as a trusted technical advisor to organizations across Southeast Asia evaluating the JumpCloud platform.
  • Deliver tailored product demonstrations and consultative technical support.
  • Identify customer pain points and align JumpCloud solutions to their business and technical needs.
  • Support direct and partner sales teams with product guidance and skills development.
  • Build partner relationships through technical enablement and co-selling.
  • Assist prospects with free-trial setup, configuration, and technical questions.
  • Assess prospect readiness for a formal sales cycle and provide proof-of-concept evaluation frameworks.
  • Advise prospects on implementation best practices to accelerate time to value.
  • Identify recurring technical issues and themes for product, automation, or self-service improvements.

Requirements

  • Fluent written and verbal English; ability to communicate in Mandarin and Cantonese is required.
  • Ability to explain complex tasks as clear, actionable steps for customers.
  • Ability to engage technical evaluators and IT leaders and adapt communication to the audience.
  • Ability and desire to learn complex new concepts.
  • 3–5+ years of experience in sales engineering or a similar technical role (preferred).
  • Strong knowledge of cloud and SaaS technologies (preferred).
  • Strong understanding of Active Directory environments and networking fundamentals (preferred).
  • Knowledge of authentication and authorization protocols, including SAML, OIDC/OAuth, LDAP, RADIUS, SCIM, and JIT (preferred).
  • Familiarity with MDM, RMM, endpoint solutions, and MFA technologies such as TOTP and WebAuthn (preferred).
  • Experience deploying identity or directory solutions and supporting direct and channel/partner sales cycles (preferred).
  • Must be located in and authorized to work in Singapore.

Benefits

  • Remote-first role, with remote work available within Singapore.
  • Opportunity to work with global teams across 15+ countries.
  • Collaborative environment with opportunities to contribute ideas and grow expertise.

Interested in this position?

Apply directly on the company website

Apply Now

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