Senior Manager, Construction Operations

10 hours, 22 minutes ago
Full-time
Senior
Project and Program Management
Jukebox Health

Jukebox Health

Jukebox Health provides personalized support to older adults who wish to age at home. They offer common sense and cost-effective products to address falls risks, ensure well-being, and save time. With a focus on home safety improvement services, they c...

Health Care Providers & Services
11-50
Founded 2020

Description

  • Define and own the KPI framework for Regional Project Managers, including on-time completion, budget variance, quality pass rate, SLAs, service provider network health, and client escalation rate.
  • Run weekly and monthly performance reviews with Regional Project Managers against the defined metrics.
  • Maintain the documentation trail for performance, including issues flagged, commitments made, and changes tracked.
  • Serve as the escalation point for issues that cannot be resolved at the regional level.
  • Represent regional performance data to executive leadership.
  • Build and maintain dashboards and reporting that make regional performance visible without narrative status updates.
  • Standardize installation tracking across regions so performance data is comparable.
  • Manage, coach, and develop the Regional Project Manager team.
  • Set clear expectations during hiring and onboarding for what meeting the bar looks like.
  • Drive continuous improvement by challenging the status quo and strengthening operating consistency.

Requirements

  • 5+ years of experience managing a distributed field team in construction or home services.
  • Proven experience building KPI frameworks and performance management systems from scratch.
  • Direct people management experience.
  • Comfort working with data and dashboards to drive decisions.
  • Experience managing teams through change.
  • Experience with distributed teams across multiple regions (implied by role scope).
  • Familiarity with construction operations or home modification installation workflows (preferred).

Benefits

  • Competitive compensation of $115,000-$125,000 per year plus company equity.
  • Generous company-funded health, vision, and dental coverage.
  • HSA plans.
  • Short- and long-term disability insurance.
  • Life and personal accident insurance.
  • Hospital insurance.
  • 401(k) available immediately upon hire.
  • Unlimited PTO plus 10 paid holidays.
  • $1,000 work-from-home stipend.
  • Remote-first team with frequent off-sites, monthly townhalls, and a collaborative high-trust environment.

Interested in this position?

Apply directly on the company website

Apply Now

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