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SOC Supervisor

10 hours, 45 minutes ago
United States
Full-time
Senior
Operations Manager
Cybersecurity
SIEM
Apply Now
Central Transportation Services, Inc.

Central Transportation Services, Inc.

Central Transportation Services, Inc. is a transportation/trucking/railroad company based out of 1820S Mosley St, Wichita, Kansas, United States.

transportation/trucking/railroad
11-50
Founded 1984
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Description

  • Oversee daily SOC operations and monitor alert and ticket queue health.
  • Balance workloads across SOC team members to maintain efficient operations.
  • Serve as incident commander during critical or high-impact security incidents.
  • Lead communications with customers, internal IT teams, and executive stakeholders during major incidents.
  • Ensure the team meets SLAs for triage, response, escalation, and resolution.
  • Remove technical, operational, and cross-functional blockers affecting investigations.
  • Lead, coach, and develop SOC staff across multiple experience levels.
  • Conduct regular 1-on-1 meetings focused on performance, growth, and career development.
  • Manage shift schedules, coverage plans, on-call rotations, and time-off requests.
  • Conduct QA reviews of closed, escalated, and high-impact tickets and provide actionable feedback.

Requirements

  • 5+ years of experience in Security Operations, Incident Response, or Cybersecurity Operations.
  • 2+ years of experience in a leadership, supervisory, or team lead role within a SOC or similar environment.
  • Experience managing analysts or engineers across multiple levels of seniority.
  • Experience overseeing security incidents, escalations, and operational workflows in a 24x7 or shift-based environment.
  • Experience working with SOC tooling such as SIEM, SOAR, EDR/XDR, ticketing systems, and case management platforms.
  • Strong understanding of incident response processes, threat detection, escalation management, and security operations best practices.
  • Experience with KPI development, SLA tracking, and operational performance reporting.
  • Familiarity with audit, compliance, and documentation requirements relevant to security operations.
  • Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or a related field preferred.
  • Industry certifications such as Security+, CySA+, GCIH, GCIA, CISSP, or equivalent are preferred.

Benefits

  • Salary range of $110,000–$115,000.
  • Health insurance covering medical, vision, and dental, with employer contributions toward premiums.
  • Flexible Spending Account (FSA) and Health Savings Account (HSA).
  • Retirement plan (401(k)) with company match.
  • Employee Assistance Program (EAP).
  • Short-term and long-term disability insurance fully paid by the company.
  • Life and AD&D insurance, plus optional supplemental life insurance.
  • Paid time off, paid parental leave, 10 holidays, and 2 floating holidays.
  • Full-time remote schedule, Monday–Friday, 8am–5pm EST.
  • Occasional travel for team-building and cybersecurity events (3–4 times per year).

Interested in this position?

Apply directly on the company website

Apply Now

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