Jobrack

JobRack is the first specialized remote worker job board and done-for-you service connecting businesses with high-quality Eastern European developers, project managers, virtual assistants, and other remote workers. The platform facilitates the hiring p...

Professional Services

Industrials

11-50 (30)

Founded 2016

21 open positions

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MADX Digital - SEO/AI Search Account Manager

1 week, 6 days ago

North Macedonia, Serbia, Georgia, Bosnia and Herzegovina, Croatia, South Africa

Full-time

Mid Level

Account Manager

Customer and Technical Support

SEO

Apply Now

Jobrack

Professional Services

11-50

Founded 2016

View All Jobs 21

Description

Manage a portfolio of up to 10 clients end-to-end as the main point of contact.
Lead client calls, gather requirements, and turn them into briefs and orders for delivery teams.
Review client questionnaires and onboarding information to identify needs and gaps.
Route inputs to the appropriate delivery partner or internal AI app and assess outputs against client expectations.
Communicate deliverables, timelines, and results clearly back to clients.
Handle grey-area requests by deciding what is scope creep versus a valid client question.
Proactively unblock stalled projects by identifying the next small step to move work forward.
Use AI tools such as ChatGPT, Claude, and internal apps in day-to-day workflow.
Work closely with specialists and clients on SEO and AI search strategy.
Support the agency by taking client management off the founders so they can focus on sales and growth.

Requirements

Strong spoken and written English.
Solid client-facing relationship skills, including the ability to handle difficult clients with emotional regulation.
Agency experience as an account manager with 3-5+ years managing accounts, or a strong technical/SEO background that can transition into account management.
Ability to make judgement calls rather than relying only on checklists or SOPs.
Comfortable leveraging AI tools in daily work.
Able to understand SEO and AI search strategy well enough to work confidently with SEO specialists and clients.
Direct hands-on SEO or AI search (GEO) experience is a plus.
Experience working with marketing agencies delivering SEO services is a plus.
Potential to grow into an Account Director-type role managing clients fully end-to-end is a plus.
Must be willing to work full-time as an independent contractor in a remote role aligned to UK/EST hours.

Benefits

£2,600-£3,000 per month gross salary (£31k-£36k per year).
Full-time, fully remote working arrangement.
All public holidays off.
Approximately two weeks off at Christmas/New Year, plus the first week of January.
Team off-sites.
35-40 hour work week, Monday to Friday, with a mix of fixed and flexible hours.

Interested in this position?

Apply directly on the company website

Apply Now

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