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Customer Success Engineer (Kotlin Multiplatform)

3 months, 1 week ago
Netherlands, Germany
Full-time
Senior
Customer Success
Customer and Technical Support
Android iOS Kotlin
Apply Now
JetBrains

JetBrains

JetBrains provides cutting-edge development tools like IntelliJ IDEA and Kotlin, automating tasks to boost productivity and foster innovation.

Internet Software & Services
1K-5K
Founded 2000
View All Jobs 24

Description

  • Engage with organizations at different stages of Kotlin Multiplatform adoption in existing projects.
  • Support teams through migration, integration, and scaling of shared codebases.
  • Help teams remove technical blockers and move from experimentation to production use.
  • Proactively engage prospective users who may benefit from Kotlin Multiplatform.
  • Assess customer use cases, technical constraints, and adoption challenges.
  • Provide practical guidance on feasibility, architecture decisions, and adoption strategy.
  • Gather structured customer feedback, insights, and pain points.
  • Collaborate with product and engineering teams to influence the Kotlin Multiplatform roadmap and tooling improvements.

Requirements

  • Strong experience with Kotlin, especially on Android or backend.
  • Solid understanding of mobile architectures across Android and iOS.
  • Excellent communication and stakeholder management skills with senior engineers, tech leads, and business stakeholders.
  • Ability to explain complex technical concepts clearly to different audiences.
  • Experience leading customer conversations, facilitating discussions, and aligning cross-functional teams.
  • Proactive and empathetic approach to understanding customer needs, challenges, and goals.
  • Willingness to travel up to 25% of the time.
  • Hands-on experience with Kotlin Multiplatform is preferred.
  • Experience migrating or modernizing legacy and large-scale codebases is preferred.
  • Background in customer success, solutions architecture, or another customer-facing role is preferred.

Benefits

  • Competitive base salary that reflects skills and experience.
  • Flexible work location with the option to work from home or the office.
  • Up to 30 days per year of remote work from abroad.
  • Extra time off for rest and recharge.
  • Medical insurance allowance for you and your family.
  • Learning and development opportunities, including conferences, courses, and language classes.
  • Relocation support, where relevant.
  • Meals or a lunch allowance on workdays.
  • Mental health support with access to professional services.
  • Sports benefit such as an on-site gym or sports club stipend.
  • Internal events and company-wide celebrations.

Interested in this position?

Apply directly on the company website

Apply Now

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