Client Success Specialist

13 hours, 52 minutes ago
Full-time
Junior
Customer and Technical Support
Punch List Digital

Punch List Digital

Punch List Digital specializes in delivering optimized digital marketing solutions tailored for HVAC and home service businesses, focusing on enhancing their online visibility and driving measurable results through effective website performance.

Media

Description

  • Welcome and onboard new clients while setting expectations and project timelines.
  • Build and maintain strong client relationships through regular calls and updates.
  • Translate campaign performance data into clear, actionable insights for clients.
  • Collaborate with SEO, Paid Ads, and Web teams to implement marketing strategies.
  • Help manage Google Business Profile and Local Services Ads accounts.
  • Support website updates and approvals for client campaigns.
  • Participate in team discussions to improve client experience and internal processes.

Requirements

  • 1–3 years of experience in client service, account management, or digital marketing.
  • Basic knowledge of SEO, Google Ads, or websites.
  • Excellent written and verbal communication skills.
  • Strong time-management and follow-up skills.
  • Ability to work independently and stay organized.
  • Comfort working in a flexible, fast-paced, collaborative environment.
  • Interest in digital marketing and willingness to learn.
  • Bonus: experience working with home services or small business clients.

Benefits

  • Base salary of $65,000–$85,000 depending on experience.
  • Quarterly bonuses based on client satisfaction and retention.
  • Flexible remote work from anywhere in the U.S.
  • Defined career growth path.
  • Health insurance.
  • Paid time off.
  • Development resources and professional growth support.

Interested in this position?

Apply directly on the company website

Apply Now

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