Provider Relations Coordinator

9 hours, 29 minutes ago
Full-time
Junior
Customer and Technical Support
IVX Health

IVX Health

IVX Health is a national provider of infusion and injection therapy for patients with complex chronic conditions. They offer biologic infusion and injection therapies in outpatient centers with unique amenities like private suites and flexible scheduli...

Health Care Providers & Services
51-250
Founded 2013
$136M raised

Description

  • Build and maintain strong relationships with physicians, nurses, case managers, and office staff.
  • Serve as the primary point of contact for provider questions and escalations.
  • Use EMR systems such as Epic or Athena to exchange clinical information efficiently.
  • Coordinate the timely transfer of medical records and required documentation.
  • Collect and track clinical documentation needed to support patient authorizations.
  • Manage a portfolio of patients throughout the referral and care process.
  • Partner with internal teams to reduce delays in scheduling and treatment.
  • Work closely with Business Development Managers to support provider satisfaction.
  • Collaborate with Prior Authorization, Pre-Registration, Field Operations, and other internal teams.
  • Share insights to help improve workflows and the patient experience.

Requirements

  • High school diploma or GED required; associate or bachelor’s degree strongly preferred.
  • 3+ years of experience in a healthcare setting, with care coordination, referrals, infusion, or prior authorization preferred.
  • Strong understanding of medical terminology and clinical documentation.
  • Experience using EMR systems such as Epic, Athena, or similar platforms.
  • Clear and professional communication skills.
  • Strong attention to detail and organization.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Comfortable working independently while collaborating with a remote team.

Benefits

  • Base pay range of $25 to $32 USD per hour.
  • Medical, dental, and vision coverage, including prescription drug plans and telemedicine services.
  • 401(k) retirement plan with a competitive company match.
  • Health Savings Account (HSA) and Health Reimbursement Arrangement (HRA) options.
  • Counseling and wellness support for emotional, physical, and financial well-being.
  • Tuition reimbursement, certification support, and access to a CEU library.
  • Paid volunteer time off and matched charitable donations.
  • Voluntary short-term and long-term disability coverage, plus life and AD&D insurance.

Interested in this position?

Apply directly on the company website

Apply Now

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