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Legal Operations Specialist and Paralegal

1 hour, 44 minutes ago
United States
Full-time
Mid Level
Paralegal
Legal
JIRA
Apply Now
ITHAKA

ITHAKA

ITHAKA is a nonprofit organization dedicated to enhancing access to higher education and knowledge by providing an extensive online library of digital academic resources, including journals, books, and primary sources, while also offering research and ...

Diversified Consumer Services
251-1K
Founded 1995
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Description

  • Administer legal operations systems used by the Office of the General Counsel, including Conga Contracts, Contracts for Salesforce, Jira, DocuSign, and other tools as needed.
  • Manage user accounts, provide training and troubleshooting, and communicate system changes to users.
  • Maintain template documents, clause libraries, dashboards, reports, inquiries, wizards, and other system components on a day-to-day basis.
  • Lead onboarding for new users, departments, or subgroups into Contracts for Salesforce and rework existing workflows as needed.
  • Gather requirements, coordinate with stakeholders, and reconfigure systems to meet evolving user needs.
  • Serve as a liaison between Legal, Business Systems, subject matter experts, and power users to plan phases, priorities, and implementation schedules.
  • Execute migration activities, including collecting data requirements and performing data cleanup and preparation.
  • Update training materials, conduct training sessions, and support user adoption through multiple training methods.
  • Create and maintain user manuals, training videos, policies, and process documentation in a centralized format.
  • Respond to user support requests through Slack and other channels and provide timely support for Conga Contracts and CFS.
  • Draft and coordinate Secretary of State corporate filings to help keep the company in good standing.

Requirements

  • At least 4 years of relevant experience with Conga Contracts for Salesforce CLM.
  • Strong analytical thinking skills, including the ability to define problems, collect data, and draw conclusions.
  • Excellent organizational skills with strong prioritization, urgency, and deadline management.
  • Ability to resolve problems promptly and analyze information skillfully with minimal supervision.
  • Strong communication skills for working effectively with other teams and supporting the Legal unit.
  • Proficiency with Microsoft Office products, including Word, PowerPoint, and Excel.
  • Proficiency with Google Suite products, including Google Docs, Sheets, and Slides.
  • Ability to handle occasional travel of less than 10% of the time, primarily to Michigan and New York offices.
  • Must be able to work and reside in the continental United States.
  • Candidates requiring any type of U.S. immigration sponsorship are not being considered.

Benefits

  • Starting salary of $75,000–$90,000 per year.
  • Medical, dental, and vision insurance plans.
  • Employer-paid 10% retirement contribution.
  • Paid parental and caregiver leave.
  • 22 days of paid time off.
  • 11 paid holidays.
  • Up to 12 sick days.
  • Wellness benefits.

Interested in this position?

Apply directly on the company website

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