Senior AR Specialist

1 day, 2 hours ago
Full-time
Senior
Finance and Accounting

iSupport Worldwide

iSupport Worldwide is an International BPO that specializes in offshoring specific business functions such as finance, accounting, customer service, marketing, sales support, and IT. With a dedicated and customized team, iSupport helps clients grow the...

Professional Services
251-1K
Founded 2006

Description

  • Own invoicing, cash application, reconciliations, collections, and daily AR activities for assigned accounts.
  • Review aging reports, monitor overdue balances, and provide updates for cash forecasting and management reporting.
  • Investigate and resolve unapplied cash, deductions, chargebacks, short payments, pricing discrepancies, returns, and payment variances.
  • Research and reconcile transactions across NetSuite, SPS Commerce, customer portals, and supporting documentation.
  • Submit deduction disputes and follow up with customers through resolution.
  • Collaborate with Sales and Operations on pricing, purchase orders, shipments, returns, and customer account issues.
  • Maintain documentation for balances, credits, deductions, and collection activity.
  • Support month-end close, audits, AR reconciliations, and ad hoc accounting projects.
  • Identify recurring issues and help improve AR processes, controls, and upstream workflows.

Requirements

  • 5+ years of accounts receivable, credit and collections, or related accounting experience, preferably in consumer products.
  • Experience managing AR for major U.S. retailers and distributors.
  • Hands-on experience resolving deductions, chargebacks, short payments, pricing discrepancies, and payment issues.
  • Experience preparing AR aging reports and supporting cash forecasting and cash flow planning.
  • Experience with NetSuite strongly preferred.
  • Experience with SPS Commerce or another EDI platform strongly preferred.
  • Familiarity with retailer portals, remittance processes, and deduction management.
  • Strong reconciliation, research, problem-solving, and attention-to-detail skills.
  • Proficiency in Excel or Google Sheets, including large datasets and reconciliations.
  • Strong communication skills and ability to prioritize deadlines in a fast-paced environment.

Benefits

  • Free onsite meals, fruit, snacks, and beverages.
  • Onsite gym with a professional fitness instructor.
  • Weekly fitness activities and annual fitness challenge with prizes up to ₱70,000.
  • Weekly employee engagement activities with prizes up to ₱3,000.
  • Free upskilling academy for career development.
  • Modern office facilities and workstations.
  • Employee amenities including sleeping quarters, game area, chat room, and shower rooms.
  • Collaborative, employee-focused work environment.

Interested in this position?

Apply directly on the company website

Apply Now

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