EDI Support Staff

5 hours, 52 minutes ago
Full-time
Mid Level
Customer and Technical Support

iSupport Worldwide

iSupport Worldwide is an International BPO that specializes in offshoring specific business functions such as finance, accounting, customer service, marketing, sales support, and IT. With a dedicated and customized team, iSupport helps clients grow the...

Professional Services
251-1K
Founded 2006

Description

  • Manage daily EDI transaction processing and operational support.
  • Identify, troubleshoot, and resolve EDI errors and failures.
  • Coordinate directly with trading partners to maintain smooth data exchange.
  • Assist with basic EDI process setup and configuration.
  • Investigate issues across SPS Commerce, the EDI application, and ERP systems.
  • Create and maintain EDI documentation and communicate updates to internal teams.
  • Provide additional operational and technical support as needed.

Requirements

  • 3–5 years of relevant experience.
  • Experience with 3PL integrations, including 940 warehouse shipping orders and 945 warehouse shipping advice.
  • Hands-on experience with EDI transactions such as 850, 855, 856, and 810 preferred.
  • Familiarity with EDI platforms; SPS Commerce experience preferred.
  • Experience working with ERP systems.
  • Strong communication skills with trading partners and internal teams.
  • Organized and detail-oriented approach to documentation.
  • Ability to work US time zone hours.

Interested in this position?

Apply directly on the company website

Apply Now

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