Clinical Admissions Coordinator (USA Healthcare) | Remote (EST Hours)

3 days, 23 hours ago
Full-time
Junior
Customer and Technical Support
ISTA Solutions

ISTA Solutions

ISTA Solutions is a one-stop outsourcing company that provides quality and cost-efficient services and solutions. They offer tailor-made workflow solutions, skilled agents dedicated to clients, global resources for comprehensive support, and a focus on...

Professional Services
251-1K
Founded 2015

Description

  • Review incoming patient referrals against facility admission criteria.
  • Process referrals quickly to meet turnaround times and avoid delays.
  • Complete back-end admission tasks such as insurance verification, medication reviews, and authorization processing.
  • Compile admission documentation into packets and upload them to finalize admissions.
  • Liaise with U.S.-based teams to resolve queries and keep referrals moving.
  • Maintain accurate and up-to-date records in the CRM system.
  • Support daily admission conversions while meeting quality and turnaround standards.
  • Learn to review and interpret patient charts and clinical documentation for future admission decisions.

Requirements

  • Previous experience in healthcare administration, patient coordination, medical administration, admissions, insurance verification, or referral coordination.
  • Comfortable reading and interpreting medical documentation, clinical notes, patient histories, or healthcare records.
  • Experience with medical insurance verification, authorizations, or patient admissions is highly advantageous.
  • Exposure to a hospital, rehabilitation facility, skilled nursing facility, long-term care environment, medical practice, or healthcare organization is highly advantageous.
  • Excellent verbal and written English communication skills.
  • Highly organized with exceptional attention to detail.
  • Strong critical thinking and problem-solving abilities.
  • Able to work efficiently in a fast-paced, deadline-driven environment.
  • Proficient in Microsoft Office and Outlook.
  • Previous admissions or referral coordination experience in a medical facility, hospital, rehabilitation centre, or skilled nursing facility is highly advantageous.

Benefits

  • Fully remote work environment.
  • Rotational shift schedule with advance notice of shifts.
  • Workweek of 45 hours.
  • Compensation for South African public holidays in line with BCEA.

Interested in this position?

Apply directly on the company website

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